it monitoring

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By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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     Freshdesk
By: AlienVault     Published Date: Aug 12, 2016
UW-Superior’s IT team was looking to replace their outdated intrusion prevention system. After a full evaluation of AlienVault’s Unified Security Management™ (USM) platform, they decided to leverage it to meet their IDS needs. As the team became familiar with using AlienVault USM as their intrusion detection system, they began to implement the other tools that make up the USM platform. They realized that because so many security features were already included in USM, like behavioral monitoring, SIEM and vulnerability assessment, they would not have to purchase additional security tools that they previously thought they would need.
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     AlienVault
By: Entrust Datacard     Published Date: Aug 10, 2016
Consolidate SSL providers and processes, without interruption, using Entrust SSL management and monitoring services This whitepaper provides a blueprint for migrating to Entrust SSL certificates and related services. It’s based on experiences that help many customers, in a wide variety of environments, bring their SSL certificate management under centralized administration.
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     Entrust Datacard
By: LogRhythm     Published Date: Aug 08, 2016
Security information and event management technologies vary widely in their focus and functionalities, with vendors offering divergent security monitoring visions. This research helps IT security managers align their needs with one of the three most common use cases to choose the best SIEM solution.
Tags : security, technology, best practices, information technology
     LogRhythm
By: Okta     Published Date: Jul 19, 2016
With a secure foundation in place to manage internal IT, many IT leaders are thinking about a foundation for the entire business. In the new world of mobile apps, cloud services, and the Internet of Everything, people, processes, data, and devices are all converging to reshape how day-to-day business is done. Companies are reaching out to customers and partners—and even intelligent objects like connected cars and monitoring systems—and modifying the products and services they bring to market as a result. To an unprecedented degree, the future of an enterprise lies in the hands of the CIO and her IT staff who orchestrate these connections and act on the benefits they bring. IT leaders are finding new opportunities in an era of digital disruption. This executive brief provides a quick overview of how they are driving growth and increasing efficiency by securely connecting the digital enterprise with customers, partners, suppliers and distributors.
Tags : identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security, cloud applications
     Okta
By: BitSight Technologies     Published Date: Jul 07, 2016
Download this white paper to learn: - Why vendor risk management is becoming a standard business practice - About the challenges organizations face in building formalized vendor risk programs - How to move beyond "point-in-time" tools and begin continuously monitoring your vendors.
Tags : bitsight, risk management, cybersecurity, vrm practices, vendor risk management, cybersecurity, security, enterprise applications
     BitSight Technologies
By: Puppet     Published Date: Jul 05, 2016
Our recorded Windows webinar series covers all the basics and more to help you get started with Puppet. Each 45-minute recording focuses on a specific task you can automate with Puppet, as well as a demo of how it works. You’ll learn how to use automation to: • Manage local groups and Active Directory membership. • Manage Windows services, install packages and create scheduled tasks. • Deploy IIS and ASP.NET. • Set up Windows for system and application monitoring. • Get started on Azure with Puppet. Puppet can do a lot, so start small and build on each success. Enjoy the demos!
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     Puppet
By: Reputation.com     Published Date: Jun 20, 2016
Online reviews play a vital role in the reputation and financial success of your company. Reviews can influence whether consumers buy your products or services or your competitor's. What's more, they also have an effect on your ability to attract new patients. As a marketing professional, one of the single most important things you can do for your company is develop an online review generation and monitoring program.
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     Reputation.com
By: U.S. Cellular     Published Date: Jun 13, 2016
Take your operations to the next level. Learn how fleet management solutions can help your business save time and money with features such as: • Real-time, location monitoring • Automated alerts for proactive vehicle maintenance • Route optimization See examples from different industries, ideas for overcoming common implementation challenges and strategies for adopting your own fleet management program. Download now.
Tags : us cellular, business solutions, fleet management, best practices, fleet management programs, location monitoring, route optimization, vehicle maintenance, enterprise applications
     U.S. Cellular
By: Prophix     Published Date: May 31, 2016
Watch how Prophix empowers you with monitoring reports and analytics to support a continuous process that involves the input of employees from across the organization. With Prophix, you can evaluate your corporate performance from both high-level and granular views. And by ensuring that you keep an eye on the alignment of business goals and the company’s progress, you will enjoy a valuable tool for facilitating informed decision making.
Tags : prophix, best practices, productivity, business analysis
     Prophix
By: Reputation.com     Published Date: May 31, 2016
Online reviews play a vital role in the reputation and financial success of your company. Reviews can influence whether consumers buy your products or services or your competitor's. What's more, they also have an effect on your ability to attract new customers. As a marketing professional, one of the single most important things you can do for your company is develop an online review generation and monitoring program.
Tags : reputation, online review, best practices, review generation
     Reputation.com
By: Dynatrace     Published Date: May 20, 2016
In this eBook, we will: -Tell you how to get started with performance metric monitoring -Share real-life examples of application failures and how to avoid them by using 7 key metrics to find problems early on -Show you how stuff really works in "the life of a metric" and how to integrate performance metrics into automation tools throughout your application delivery chain Get the right processes and metrics in place to support continuous delivery and build a better digital experience, faster.
Tags : dynatrace, software delivery, digital, performance metrics, mobile consumer, digital experience, software development, it management, enterprise applications
     Dynatrace
By: Dynatrace     Published Date: May 20, 2016
The Art of DevOps: Embark on a mission to continuously deliver assets to the operational battlegrounds safely, securely, and quickly. This eBook gives you, a veteran of application development wars, recommendations that will put you at strategic advantage to win today's war: - Supplement manual tests with automated testing - Add advanced performance monitoring technology to your arsenal to prevent problems from infiltrating your code after check-in - Leverage best-in-class communications and advanced performance monitoring to quickly identify and prevent casualties resulting from poor performance
Tags : dynatrace, devops, software development, application development, testing, it management, enterprise applications
     Dynatrace
By: Okta     Published Date: May 09, 2016
With a secure foundation in place to manage internal IT, many IT leaders are thinking about a foundation for the entire business. In the new world of mobile apps, cloud services, and the Internet of Everything, people, processes, data, and devices are all converging to reshape how day-to-day business is done. Companies are reaching out to customers and partners—and even intelligent objects like connected cars and monitoring systems—and modifying the products and services they bring to market as a result. To an unprecedented degree, the future of an enterprise lies in the hands of the CIO and her IT staff who orchestrate these connections and act on the benefits they bring. IT leaders are finding new opportunities in an era of digital disruption. This executive brief provides a quick overview of how they are driving growth and increasing efficiency by securely connecting the digital enterprise with customers, partners, suppliers and distributors.
Tags : 
     Okta
By: Schneider Electric     Published Date: May 04, 2016
This paper discusses advanced technologies and tools that enable greater pipeline integrity, particularly computational pipeline monitoring (CPM) methodologies as a means to identify anomalies that signal a possible commodity pipeline release.
Tags : pipeline integrity, oil and gas, pipelines, control room, control room management, leak detection, schneider electric, telvent, lars larrsen, kelly doran, data management
     Schneider Electric
By: Cision     Published Date: May 02, 2016
In the following paper, we will share the following key strategies that will fuel a successful social media strategy for your business. We will: - Outline the six strategies and technologies for creating a framework for success - Map out a social implementation model for setting up the distribution of your content in order to protect your brand when third-party platforms, such as Google and Facebook, inevitably make changes - Share the right way to think about measuring, monitoring and managing your social media strategy and performance
Tags : cision, social media, social media strategy, marketing
     Cision
By: Intel Security     Published Date: Apr 06, 2016
Spend less on prevention; invest in detection, response and predictive capabilities.
Tags : security architect, information, continuous response, incident, monitoring, remediation, adaptive architecture, protection, advanced threats, prevention, detection
     Intel Security
By: Intel Security     Published Date: Apr 06, 2016
Enterprises can use the Insider Threat Field Guide to understand and prioritize insider threats to further improve enterprise security strategies.
Tags : risk, threat, attack vector, security strategy, security architect, information, continuous response, incident, monitoring, remediation
     Intel Security
By: Intel Security     Published Date: Apr 06, 2016
This solution brief outlines how security operations must evolve to a continuous operation focused on assessing readiness, acquiring and integrating threat intelligence, and increasing the speed of threat response capability
Tags : advanced malware, targeted malware, layered malware defense, targeted attacks, critical infrastructure threats, forensic analysis, static detection, dynamic detection, forensic analysis, application control, vulnerability scanning, real-time kernel protection, change management monitoring, database activity monitoring, siem, network ips, global intelligence, advanced threat defense
     Intel Security
By: IBM     Published Date: Apr 04, 2016
Moving your company's security intelligence monitoring and management to the cloud can provide access to market leading capabilities and reduce capital expense. This paper outlines the advantages of the IBM security intelligence solution, delivered from the cloud, and monitored by service professionals.
Tags : ibm, security intelligence services, ibm security intelligence solution, cloud, security, enterprise applications
     IBM
By: Viavi Solutions     Published Date: Mar 21, 2016
With the increasing adoption of hybrid IT, organizations are seeking ways to manage these new “bimodal” environments. One proven way to manage a hybrid IT environment is to use a monitoring solution to ensure service, availability, and performance. Here we discuss five characteristics you should seek in a hybrid IT monitoring solution.
Tags : viavi solutions, it services, it monitoring, hybrid it, bimodal environments, monitoring solutions, best practices, networking, it management, data management
     Viavi Solutions
By: Aternity     Published Date: Mar 15, 2016
IT and Line of Business (LOB) management need precise, comprehensive metrics describing real end user experience, before and after going “virtual”, in order to support strategic desktop virtualization and consolidation decisions.
Tags : application virtualization, monitoring, strategic applications, best practices, network provisioning, network infrastructure, end user experience, business intelligence
     Aternity
By: Aternity     Published Date: Feb 24, 2016
Governance, Risk Management, and Compliance (GRC) organizations are always concerned with violations of Acceptable Use Policies, the scenario of the workforce using a network, website, or system to perform inappropriate actions. But insider threats can also result from legitimate work activities that are being done for illegitimate purposes. Read how a leading insurance company leveraged an End User Experience Monitoring solution to identify employees harvesting customer data before leaving the company.
Tags : aternity, grc, risk management, compliance, end user experience, customer data, it management, enterprise applications
     Aternity
By: Aternity     Published Date: Feb 24, 2016
In this brief, the focus will be on how companies are relying on more mobile applications to run their businesses. As these mobile applications become more important, it is critical for companies to ensure a quality mobile user experience in order to deliver quality service to ensure customer satisfaction and brand loyalty. A unified approach to mobile end user experience monitoring is the proven way enterprises can ensure this quality user experience.
Tags : aternity, mobile strategy, mobile apm, unified monitoring, mobile applications, brand loyalty, it management, enterprise applications
     Aternity
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