management solution

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By: Salesforce     Published Date: Nov 18, 2019
POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution that was inefficient, had limited capabilities, and could not scale to support the company’s growth. Additionally, POWERHOME Solar needed to modernize its scheduling management and provide its field technicians with real-time mobile access to critical information. Without adding additional staff, the company was able to efficiently manage a 70 to 75 percent daily volume increase at call centers. POWERHOME was also able to avoid additional hires that would have been needed to support and upgrade the legacy system, saving the company almost three-quarters of a million dollars annually.
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     Salesforce
By: Veeam '18     Published Date: Nov 18, 2019
"Data is increasingly at the core of any business or organization and is fueling new Digital Transformation (DX) initiatives. And as data becomes more distributed, dynamic and diverse, data Availability has never been more essential in an effective and holistic data management strategy. IDC recently conducted a study of organizations utilizing Veeam® Availability solutions in conjunction with NetApp Data Fabric technologies to determine the business value of the combined solution. The study found: 286% five-year ROI, saving $31,642 per 100 users per year ($2.32M per organization) Key discoveries: Reduced risk and cost by enabling more effective and timely data backup and recovery efforts Decreased cost of data-related outages in terms of lost user productivity and revenue Minimized the staff time required to manage and support data backup and recovery environments Optimized the cost of storage hardware through longer life spans and improved data deduplication and compression capab
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     Veeam '18
By: Veeam '18     Published Date: Nov 18, 2019
"Downtime isn’t an option for companies who are adopting data-centric strategies. Inability to access information and applications translates into lost customers and negative exposure. With the stakes growing ever larger, organizations need to put a modern data management solution at the center of their digital transformation initiatives—both to protect their most precious assets and to catalyze business agility. Read this CIO.com white paper to learn about how having a modern data management solution powered by NetApp and Veeam® can advance data protection from being purely a cost center to a value creation center."
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     Veeam '18
By: TIBCO Software     Published Date: Nov 18, 2019
The biggest headache for most payment operations teams is cost control — and a large part of it comes from fraud management: • Investigation teams waste large amounts of time just assembling the data needed to make decisions. • Detection engines are always playing catchup with the latest fraud patterns. • Ever changing regulations increase the time and cost required to reach compliance and meet audit standards. Given their scope and impact, replacing core fraud systems is not an option for most firms. But instead of replacing them, you can improve the investigative process with augmented investigation, and improve the detection process by enhancing current systems. This whitepaper describes three ways financial services firms can use TIBCO solutions to lower the cost of investigations through faster results, reduce fraud losses through better detection, and simplify audit and regulatory compliance through centralized access to information.
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     TIBCO Software
By: ServiceNow     Published Date: Nov 08, 2019
With the rise of SaaS in the workplace, IT leaders and asset managers are challenged with managing a new category of software. This white paper identifies common challenges when managing SaaS, establishes the elements of a strong SaaS license management solution, and provides next steps asset managers can take to elevate their SaaS license management strategy.
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     ServiceNow
By: Submittable     Published Date: Nov 06, 2019
Today's applicants have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their application at all. It's easy to see the value in quality application software, but making that final product choice for your organization can be difficult. Understanding the key aspects of quality software will help you evaluate options carefully. This document outlines important points to consider when researching application management software, and suggests questions to ask when vetting potential solutions. Check out the cheat sheet at the end for an all-in-one, easy-to-print checklist of those questions. And go into your next meeting confident you're asking the right questions and making an informed choice. Application management software can go a long way toward simplifying your application and review process. Before you buy, though, be sure to go through this checklist of important questions to
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     Submittable
By: Submittable     Published Date: Nov 06, 2019
Today's submitters have high expectations when it comes to the online submission process. If they can't get their information to you quickly and easily, they may not complete their submission at all. It's easy to see the value in quality submission software, but making that final product choice can be difficult. Understanding the key aspects of quality software for your organization will help you evaluate options carefully. This document outlines important points to consider when researching submission management software and suggests questions to ask when vetting potential solutions. Check out the cheat sheet at the end for an all-in-one, easy-to-print checklist of those questions. And go into your next meeting confident you're asking the right questions and making an informed choice. Submission management software can go a long way toward simplifying your submission and review process. Before you buy, though, be sure to go through this checklist of important questions to help you e
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     Submittable
By: Google - SAP     Published Date: Nov 01, 2019
"SAP has been ranked a leader in the latest Gartner Magic Quadrant for Sales Performance Management. The Gartner Magic Quadrant for Sales Performance Management (SPM) examines the fast-growing SPM space and helps companies identify the best solutions for driving sales, aligning incentives, automating commissions, and effectively planning your territory and quota strategies. For the third year in a row, SAP is listed the highest and furthest to the right for “Ability to Execute” and “Completeness of Vision”. This marks our sixth year in a row positioned among the leaders. Discover the important trends in SPM solutions that can help you make a buying decision. The report includes: A comprehensive evaluation of 11 leading vendors in the SPM space. Key trends in sales plan optimization, including why companies are increasingly using AI to achieve more effective sales incentive plans. Strategic planning assumptions, including, the assumption that 40% of B2B providers with more t
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     Google - SAP
By: Google - SAP     Published Date: Nov 01, 2019
"SAP has been ranked a leader in the latest Gartner Magic Quadrant for Configure, Price and Quote Application Suites (Nov 2018). According to Gartner, SAP is a Leader due to its comprehensive, integrated quote-to-cash suite, which includes lead generation, lead management, sales performance management and contract life cycle management. CallidusCloud was acquired by SAP in April 2018 and is now offered as a component of SAP Sales Cloud. SAP’s CPQ capabilities are built on .NET and offered as a multitenant SaaS solution. Key Quotes & Commentary: CRM solution integration: SAP CPQ integrates with Salesforce Sales Cloud, Microsoft Dynamics 365, SAP Hybris Sales Cloud, Netsuite and SugarCRM. This is a key point as it calms any potential fears customers might have about the openness of SAP’s Sales Cloud. Multichannel support: SAP CPQ supports direct sales, resellers and customer self-service channels with a comprehensive set of features. AI/Machine Learning. Product recommendation
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     Google - SAP
By: Cherwell Software     Published Date: Oct 28, 2019
To keep up with the growing needs of students, faculty and staff, higher ed IT departments must deliver a modern and seamless digital experience—often despite significant budget and staffing hurdles. In this peer report, IT leaders at four different universities share how they’re using Cherwell’s IT service management (ITSM) solution to tackle common challenges and create extraordinary results in three key areas: efficiency, campus-wide user experience and enterprise-level innovation. What they’ve accomplished is only the start: • Halving customization and configuration time while boosting user satisfaction • Improving service delivery and enabling campus-wide collaboration • Helping departments beyond IT to pursue their own automation initiatives By replacing legacy systems, automating manual workflows, enabling self-help and much more, IT pros are making radically new realities possible with a streamlined and customizable approach to ITSM. Download the report to read their stor
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     Cherwell Software
By: Group M_IBM Q4'19     Published Date: Oct 28, 2019
Privileged access management (PAM) is the top cybersecurity project for chief information security officers. Managing and protecting privileged accounts is critical. Check out the latest interactive whitepaper for a detailed analysis of PAM, endpoint privilege management, application control and integrations with identity governance. Get scalable, enterprise-grade security solutions, backed by unmatched service and support from IBM Security.
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     Group M_IBM Q4'19
By: ServiceNow     Published Date: Oct 24, 2019
Organizations spend a huge amount of money on enterprise software. Software asset management (SAM) practitioners still wrestle with time?consuming, inaccurate manual processes hosted in spreadsheets or legacy SAM tools. Fortunately, next?generation IT asset management solutions are starting to replace traditional SAM tools.
Tags : servicenow, asset, management, sam, spreadsheets, enterprise
     ServiceNow
By: ServiceNow     Published Date: Oct 24, 2019
To meet rising demands, hospitals and acute?care facilities are turning to stronger workflow management solutions to ensure time and resources are where they need to be – focused on the patients they serve. Learn how hospitals are driving Better Patient Experiences Through Workflow Technology
Tags : servicenow, cost, time, resources, management, solutions, technology
     ServiceNow
By: Icertis     Published Date: Oct 24, 2019
LIBOR is the preeminent contracting challenge in finance today. ICM is the leading contract management solution in the cloud, trusted by corporations across the globe, in every industry. With ICM, financial firms can be confident that they will meet the challenges of a post-LIBOR world.
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     Icertis
By: Workday     Published Date: Oct 22, 2019
Explore the hidden costs of workforce management inherent in maintaining cumbersome manual solutions, like spreadsheets, and cobbling together HR point solutions. Discover the real value of investing in a single powerful HCM system as part of your organization’s long-term growth strategy.
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     Workday
By: Adobe     Published Date: Oct 22, 2019
Every organisation is at a different point in their progression with campaign management. Maybe you’ve had some success with email marketing and you want to expand your efforts across additional channels. Perhaps you invested in a campaign management solution several years ago when you had fewer marketing channels, simpler data sets and less sophisticated customers. It could be you’re a new marketing team, eager to set yourself up for success with an enterprise-class campaign management solution that meets all the requirements you know about—and even some you don’t
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     Adobe
By: Jamf     Published Date: Oct 18, 2019
Since its origin, Apple has been instrumental in helping higher education institutions provide the right resources to faculty and students. As the must-have tool for researchers and on-the-go professors, Mac and its wealth of available apps help ensure success in studies ranging from medical to music to business. To get the most out of the Mac platform, an Apple-focused management solution is needed.
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     Jamf
By: Salesforce     Published Date: Oct 17, 2019
Many investors were concerned over the inverted US yield curve and recessionary fears. The inversion was due to the Federal Reserve’s (Fed) excessive tightening steps in 2018 amid rising US-China trade tensions. Citi analysts believe the turn to easing by the Fed and numerous other central banks, as well as a likely more cautious approach to trade negotiations, could help to cushion risk assets. Citigold is Citi’s premium wealth management solution that is designed to meet the global banking and investment needs of affluent individuals with investable assets of USD 200,000 (or in equivalent currencies) and above. To find out more, download this whitepaper today.
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     Salesforce
By: Salesforce     Published Date: Oct 14, 2019
Many investors were concerned over the inverted US yield curve and recessionary fears. The inversion was due to the Federal Reserve’s (Fed) excessive tightening steps in 2018 amid rising US-China trade tensions. Citi analysts believe the turn to easing by the Fed and numerous other central banks, as well as a likely more cautious approach to trade negotiations, could help to cushion risk assets. Citigold is Citi’s premium wealth management solution that is designed to meet the global banking and investment needs of affluent individuals with investable assets of USD 200,000 (or in equivalent currencies) and above. To find out more, download this whitepaper today.
Tags : recession, finance, investing
     Salesforce
By: Adobe     Published Date: Oct 10, 2019
Whether you’re looking to centralize your content silos or empower your marketing team to more efficiently create and publish content for all your different touchpoints, the right content management system (CMS) is a business imperative. Every organization is at a different point in their ability to drive content velocity. Likewise, every organization has different levels of familiarity with relevant requirements and capabilities to look for in a CMS solution
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     Adobe
By: CFA Institute     Published Date: Oct 07, 2019
Performance evaluation is coming of age. Once a narrow, back office role focused solely on crunching returns, it has become ever more integrated into the DNA of investment firms. Both internally and externally, performance evaluation adds value, helping senior management make key judgement calls where the difference between the right solution and the wrong solution is the difference between growth or decline. The performance analyst of the future will provide valuable input into nearly every area of an investment firm. What began as a mathematical task—calculating investment returns—is morphing into something much broader. The objective of performance evaluation today is determining what is behind the return being analyzed. What were the key drivers—allocation or selection? What risk was taken to achieve the return? Was it skill, or was it luck, that produced the return?
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     CFA Institute
By: BehavioSec     Published Date: Oct 04, 2019
In this case study, a large enterprise with an increasing amount of off-site work from both work-related travel and a fast-growing remote workforce, is faced with a unique challenge to ensure their data security is scalable and impenetrable. Their data access policies rely on physical access management provided at the company offices and do not always provide off-site employees with the ability to complete work-critical tasks. Legacy security solutions only add burden to productivity, sometimes causing employees to ignore security protocols in order to simply complete their work. Upon evaluating security vendors for a frictionless solution, they selected BehavioSec for its enterprise-grade capabilities with on-premise deployment and integration with existing legacy risk management systems.
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     BehavioSec
By: MindTouch     Published Date: Oct 02, 2019
In the world of knowledge management (KM) vendor selection, it’s easy to promise the world. Often, it comes down two types of KM solutions: knowledge base software bundled into an existing CRM suite; and the standalone KM platform. Which is best? We’ve put together an exhaustive list to help you choose a solution capable of delivering service excellence across all customer-facing channels.
Tags : customer journey, customer success, digital transformation, knowledge base, knowledge centered service (kcs), self-service
     MindTouch
By: MindTouch     Published Date: Oct 02, 2019
9 key areas that we recommend you consider when evaluating knowledge management platforms, why they are important, and where certain solutions will fall short.
Tags : content strategy, knowledge base, knowledge centered service (kcs), self-service
     MindTouch
By: AWS     Published Date: Oct 01, 2019
As organizations choose to leverage Kubernetes on-premises and in the cloud, the complexity of management is a growing challenge, due to the lack of consistency and different tools needed across hybrid deployments. With the Cisco Hybrid Solution for Kubernetes on AWS, you can easily set up and manage your on-premises and Amazon Elastic Kubernetes Service (Amazon EKS) clusters with one solution. Download the eBook to learn how this comprehensive offering can help you quickly deploy Kubernetes clusters with consistency and supports the full lifecycle of containerized and non-containerized apps.
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     AWS
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