optimizing service

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By: Dell EMC     Published Date: Feb 14, 2019
Artificial intelligence (AI) is a transformative technology that will change the way organizations interact and will add intelligence to many products and services through new insights currently hidden in vast pools of data. In 2017 alone, venture capitalists invested more than $11.7 billion in the top 100 Artificial Intelligence startups, according to CB Insights1, and the breadth of Artificial Intelligence applications continues to grow. While human-like intelligence will remain the stuff of novels and movies for the near future, most organizations can and should explore practical Artificial Intelligence projects. This technology has the potential to: • Improve productivity of internal applications • Increase revenue through enhanced customer interacton and improved customer acquisiiton • Reduce costs by optimizing operations • Enhance products and services with "smart" functionality such as vision and voice interaction and control This paper provided by Dell and Intel® gives executi
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     Dell EMC
By: Rackspace     Published Date: Feb 01, 2019
Whether you’re already a Google customer or simply getting started with the public cloud, Google Cloud Platform (GCP) is an aordable, reliable, innovative and intuitive cloud solution. Rackspace can help you accelerate innovation and cost savings by taking over the intensive dayto-day operations of GCP — letting you focus on achieving your core business objectives while optimizing the performance of your applications. Rackspace works with customers to identify the scope and criticality of their applications and determine the service level that best addresses their needs. To discover how, download this whitepaper today.
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     Rackspace
By: Red Hat     Published Date: Aug 22, 2018
What does a digital transformation look like? It varies from organization to organization, of course, since they have invested in countless systems and applications over the years. Digital transformation consists of building new applications and next-generation architectures on today’s open standards, using on-demand resources. For many organizations, digital transformation also means optimizing existing systems and application resources – integrating, replacing, or abstracting key pieces of their infrastructures into services.
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     Red Hat
By: Cherwell Software     Published Date: Jun 21, 2018
The concept of “shifting left” has gained traction in software development as a way to increase agility, reduce cost, and improve product and release quality. But shifting left has also been hailed as a powerful method for optimizing IT service management. When the service desk team shifts left, both end users and service desk personnel benefit from greater efficiency and service quality, which leads to happier, more productive internal customers—and ultimately, better business outcomes.
Tags : service, management, optimization
     Cherwell Software
By: Limelight Networks     Published Date: Mar 02, 2018
There are a number of factors contributing to the growing popularity of streaming live events or offering content on demand, from anywhere, any time, on any device. Live streaming major sporting events such as the Superbowl or the Olympics is now a viable alternative to broadcast TV. And as Limelight’s 2017 State of Online Video report reveals, the average number of online viewing hours is almost six per week. However, as viewer expectations continue to rise, keeping audiences happy and engaged isn’t easy. In this white paper we discuss current trends and what to expect in 2018. We examine the role Content Delivery Networks (CDN) can play in optimizing the delivery of online video content at global scale, and the technologies available to ensure the lowest latency delivery possible. You’ll learn: Why sports leagues are enthusiastic about live streaming their events How content distributers can differentiate their services The apparent challenges of delivering live and on demand v
Tags : cdn, live video streaming, ott, over the top (ott) content delivery, video on demand, global content delivery, streaming video, content delivery network
     Limelight Networks
By: Limelight Networks     Published Date: Mar 02, 2018
There are a number of factors contributing to the growing popularity of streaming live events or offering content on demand, from anywhere, any time, on any device. Live streaming major sporting events such as the Superbowl or the Olympics is now a viable alternative to broadcast TV. And as Limelight’s 2017 State of Online Video report reveals, the average number of online viewing hours is almost six per week. However, as viewer expectations continue to rise, keeping audiences happy and engaged isn’t easy. In this white paper we discuss current trends and what to expect in 2018. We examine the role Content Delivery Networks (CDN) can play in optimizing the delivery of online video content at global scale, and the technologies available to ensure the lowest latency delivery possible. You’ll learn: Why sports leagues are enthusiastic about live streaming their events How content distributers can differentiate their services The apparent challenges of delivering live and on demand v
Tags : cdn, live video streaming, ott, over the top (ott) content delivery, video on demand, global content delivery, streaming video, content delivery network
     Limelight Networks
By: IBM UK&Ireland     Published Date: Nov 14, 2017
The key to order management success is to recognize that the product alone is no longer what is being sold, but the entire purchase experience from the point of view of the customer. Each retail task is a challenge that brings the customer and their needs to the center of the conversation. With the help of IBM Order Management and Watson Order Optimizer, your company can address the key challenges of optimizing inventory and minimizing cost-to-serve while delivering omni-channel services that satisfy your customers.
Tags : success management, optimization, watson order optimizer, customer success, omni channel, ibm
     IBM UK&Ireland
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Intel® Xeon® Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: Dell and VMWare     Published Date: Oct 26, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services.
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     Dell and VMWare
By: DellEMC and Intel®     Published Date: Oct 18, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Intel® Xeon® Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services. Intel Inside®. New Possibilities Outside. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Tags : ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside
     DellEMC and  Intel®
By: DellEMC and Intel®     Published Date: Sep 25, 2017
Optimizing IT infrastructures with regularly refreshed, best-in-class servers enables organizations to increase agility, improve efficiency, and reduce operational expenses. Dell EMC PowerEdge portfolio with Intel® Xeon® Platinum processors delivers greater automation, scalability and security to ensure IT infrastructures run their best. Learn more about our newest generation of PowerEdge servers. Flexible financing options available through Dell Financial Services. Procesador Intel® Xeon® Intel Inside®. Produtividade poderosa no exterior. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
Tags : ultrabook, celeron, celeron inside, core inside, intel, el logotipo de intel, intel atom, intel atom inside
     DellEMC and  Intel®
By: Oracle + Dyn     Published Date: Aug 31, 2017
"Hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of multiple endpoints to deliver applications, sites and services, requiring a performance management strategy to ensure those services reach users effectively. This educational webinar will cover the importance of: • Optimizing round trip times and latency, with clear real-time data • Understanding the importance of load balancing and active failover • Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success! Watch now! "
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     Oracle + Dyn
By: CA Technologies     Published Date: Aug 22, 2017
It’s clear: the healthcare industry is in need of change. And today, the system is undergoing a critical transformation as it shifts from a volume-based to a value-based delivery model. Gone are the days of simply treating illness. Now, the focus is on managing the episode of care, containing the costs of delivery, optimizing services and improving patient outcomes.
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     CA Technologies
By: ServiceNow     Published Date: Apr 12, 2017
Read The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics. The study, commissioned by ServiceNow, covers key findings in these three categories: Modernizing IT Service Management Eliminating Service Outages Optimizing Performance with Real?time Analytics Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.
Tags : operations management, performance analytics, it management, it automation, it ticketing, help desk, service desk, itsm
     ServiceNow
By: 8x8 Inc.     Published Date: Feb 13, 2017
Many companies claim to offer enterprise grade communications solutions. But how is “enterprise grade” measured and what should you look for? This fact-filled white paper outlines 8 ways to determine whether or not your provider is equipped to offer an enterprise-grade communications solution. Download this complimentary white paper: The 8 Criteria for Enterprise-Grade Communications as a Service 8x8 shares full technical details on what to expect from an enterprise-grade service platform that stands above the rest. You’ll learn the 8 criteria to look for including: What to expect when it comes to service level guarantees What geo-routing technology is and why it’s critical for optimizing global call clarity and reliability What you should look for in your communications provider’s network for global operations and superior service Which security and compliance certifications to expect from your provider Specific uptime and reliability metrics to ask your provider for How analytics
Tags : communications, enterprise grade, communications solution, 8x8, geo-routing
     8x8 Inc.
By: Dyn     Published Date: Nov 03, 2016
We all know that hybrid cloud adoption is exploding, with 80% of enterprises having at least some infrastructure in the cloud. This growth includes increased use of the internet to deliver applications, sites and services to employees, partners and customers. These companies need an internet performance management (IPM) strategy to ensure those services reach users effectively, starting with DNS. Join Trip Kucera and Dyn VP, Gary Sloper, as they discuss the impact of cloud and internet infrastructure across the cloud adoption lifecycle. Key focus points include: • Optimizing round trip times and latency, from time to first byte, to internet routing • Understanding and comparing cloud service providers • Protecting your service from route hijacks, DDoS attacks and mitigating vulnerabilities. Watch this short Video Webinar and learn how focusing on the DNS layer can help you plan, migrate and optimize your way to cloud success!
Tags : dyn, dns, hybrid, hybrid cloud, ipm, networking, enterprise applications
     Dyn
By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
In this report, we'll look at some of the top pressures that organizations are facing when it comes to optimizing their infrastructure for modern services and workloads, analyze the strategies taken by successful businesses and offer key recommendations for those organizations looking to become leaders in high performing IT infrastructures.
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     Hewlett Packard Enterprise
By: Okta     Published Date: Jul 27, 2016
The shift to the cloud is changing how companies think about their IT infrastructure and what they must do to manage it. The on-demand applications and services that comprise a cloud services network enable companies to rapidly deploy powerful capabilities to a broad set of users at very low costs. However, they also introduce challenges associated with securing and controlling users and access, simplifying adoption and scaling of these applications, and providing insight into utilization to ensure the business is optimizing its cloud investments. Okta’s on-demand identity management service enables companies to address these challenges head-on by being designed from the ground up as a scalable, secure, multi-tenant service that protects your data through centralized access control. This whitepaper details Okta’s focus on security and reliability, how Okta enhances security and how Okta itself stays secure.
Tags : identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
     Okta
By: Okta     Published Date: Jul 25, 2016
The shift to the cloud is changing how companies think about their IT infrastructure and what they must do to manage it. The on-demand applications and services that comprise a cloud services network enable companies to rapidly deploy powerful capabilities to a broad set of users at very low costs. However, they also introduce challenges associated with securing and controlling users and access, simplifying adoption and scaling of these applications, and providing insight into utilization to ensure the business is optimizing its cloud investments. Okta’s on-demand identity management service enables companies to address these challenges head-on by being designed from the ground up as a scalable, secure, multi-tenant service that protects your data through centralized access control.
Tags : identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
     Okta
By: SAP     Published Date: Feb 26, 2016
Get better results by driving alignment, optimizing performance, and accelerating growth. Is your business prepared for the way we'll work in the future? To stay ahead of the competition you need a proactive, integrated approach to your entire talent management lifecycle. SuccessFactors offers a full suite of talent solutions to help you. • Attract, engage, select, and hire the right talent • Get your new hires up to speed in record time • Provide continuous performance management • Reward and retain your top talent • Identify and anticipate talent gaps • Provide learning anywhere, any time • Get content as a service • Harness the power of collaboration
Tags : sap, talent management
     SAP
By: Equinix     Published Date: Oct 20, 2015
In real estate, the most important factor is location, location, location! Your services are not quite as sensitive to the physical position of your technology, but location certainly can be a pivotal factor in optimizing your service design and service delivery. Ideally, location shouldn’t matter; however, it does have an e?ect on customer experience. When technology services were simpler, location was largely irrelevant, but now the complexity of new services demands a strategy more in line with your BT agenda than your former IT agenda. The e?ects of regulatory, cost, risk, and performance factors will vary based on the physical location of your technology resources. Colocation providers, cloud service providers, and even traditional hosting services o?er plenty of evolving options to help infrastructure and operations (I&O) professionals balance these factors to optimize service design and delivery.
Tags : data center, optimizing service, infrastructure and operations, service design and delivery, cloud service, hosting services, enterprise applications
     Equinix
By: Dyn     Published Date: Jul 29, 2015
This whitepaper reviews three fundamental reasons to add IPM services to your performance management arsenal including: • Performance management considerations for websites and cloud-based services • The role APM and NPM solutions can play in optimizing code and enterprise IT infrastructure • How complementary IPM services can help you make educated cloud and network service provider partnering decisions to improve user experiences, customer interactions, and business outcomes
Tags : apm, npm, internet performance management, application performance management, network performance management, enterprise it infrastructure, user experience, customer interactions
     Dyn
By: SAP     Published Date: Jul 20, 2015
Read this white paper to learn why the right-now hunger of the modern customer can only be fed by an order management solution that provides a real-time view of available inventory and empowers the enterprise to deliver a true omnichannel shopping experience.
Tags : optimization, customer service, order management, inventory, omnichannel enterprise
     SAP
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