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By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
Tags : 8x8, cloud contact center, remote work, scalability, cloud computing
     8x8 Inc.
By: Juniper Networks     Published Date: Aug 03, 2017
How do you stay ahead of disruption? In an international survey, more than 90 percent of the respondents agreed that two things give them a competitive advantage that’s significant. How to create and deploy new products and services faster The top three countries leveraging network and automation technologies Global statistics on the business advantages gained from these technologies
Tags : network technologies, automation technologies, organization efficiency, improved production
     Juniper Networks
By: Adobe     Published Date: Aug 02, 2017
This digital trends report shows that this era of experience is definitely here, but it also highlights some key challenges for businesses making the change. For example, the respondents overwhelmingly claim that customer experience is their most exciting opportunity. Many of them are investing in content and design, looking to create those experiences that will feel personal, compelling and memorable.
Tags : customer experience, insights, shared service value, consolidated services, global services division, organization optimization, social analytics, accounts receivable
     Adobe
By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
We started with a simple question: What surprises have you experienced since you started deploying flash storage in your organization? Of course, surprises can be good or they can be bad, but we sought to understand what may have changed – and what’s not changed – since our survey respondents deployed flash storage into their environments. To that end, we asked 1,000 people to share with us their attitudes and experiences around storage. In this report, we will share with you what we learned and how you may be able to use this information to better inform your own path forward.
Tags : flash storage, information technology, survey report, employee satisfaction
     Hewlett Packard Enterprise
By: IBM     Published Date: Jul 26, 2017
A recent survey by IBM and the Ponemon Institute of more than 2,400 security professionals worldwide turned up some astounding findings: While more than half—53 percent—of respondents said that in the past two years they had suffered at least one data breach, and nearly three quarters—74 percent—said that in the past one year they had faced threats from human error, only 25 percent have an incident management plan in place to address the inevitable. And two thirds—66 percent—lack confidence that their company can effectively recover from an attack.
Tags : data breach, security, tips, data threats, attack recovery
     IBM
By: VMware     Published Date: Jul 24, 2017
The VMware 2016 State of the Digital Workspace Report was performed in July 2016 and is a study that examined digital workspace adoption among global organizations across industries. Data represents a survey of 1,263 business decision makers (BDMs) and IT influencers to examine the worldwide progress in transitioning from the client-server era to the mobile-cloud era. Respondents acknowledged that game-changing IT relies on organizations adopting a digital workspace that includes security and identify management as vital components. With realistic prospects of achieving astounding return on investment (ROI), even businesses that cited obstacles to adoption may want to consider taking another look at business mobility initiatives.
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     VMware
By: Viavi Solutions     Published Date: Jul 21, 2017
The Tenth Annual State of the Network Global Study focuses on a lens on the network team's role in security investigations. When it comes to technology adoption, both cloud and 100 GbE deployment continue to grow aggressively. VoIP adoption is closing in on 60% and software-defined networking is projected to cross the halfway mark, indicating compounding network complexity amidst the ongoing struggle to ID security threats. Study questions were designed based on interviews with network professionals and IT analysts. Results were compiled from the insights of 1,035 respondents, including network engineers, IT directors and CIOs around the world.
Tags : security investigation, security, sdn, cloud, data initiative, technology adoption, security trends, network performance monitoring, security threats
     Viavi Solutions
By: VMware AirWatch     Published Date: Jul 19, 2017
The VMware 2016 State of the Digital Workspace Report was performed in July 2016 and is a study that examined digital workspace adoption among global organizations across industries. Data represents a survey of 1,263 business decision makers (BDMs) and IT influencers to examine the worldwide progress in transitioning from the client-server era to the mobile-cloud era. Respondents acknowledged that game-changing IT relies on organizations adopting a digital workspace that includes security and identify management as vital components. With realistic prospects of achieving astounding return on investment (ROI), even businesses that cited obstacles to adoption may want to consider taking another look at business mobility initiatives.
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     VMware AirWatch
By: NAVEX Global     Published Date: Jul 17, 2017
Establishing a culture of integrity, ethics and respect is the number one priority for companies in 2017, according to a new report. In common with the 2015 report, getting an organisation's culture right is the main objective for compliance professionals in the year ahead, with 85 per cent of respondents saying it is one of their three main goals. However despite this, only 32 per cent of firms indicated that they are planning to undertake a culture or ethics assessment in the next twelve months. In addition, workplace behaviour was rated as the lowest area of risk receiving attention by stakeholders (29 per cent). Download the full report for additional stats on board level reporting, increasing compliance programme awareness and satisfaction with third party risk management.
Tags : measuring programme effectiveness, insufficient staff, managing regulations, lack of tools, budget issues, programme reporting
     NAVEX Global
By: IBM     Published Date: Jul 14, 2017
Today’s CMO is responsible for selling experiences, not just products. Two-thirds of our respondents regard developing deeper, richer customer experiences as their top marketing priority. Learn how Torchbearer CMOs are meeting these expectations and expanding their roles by putting the entire customer journey first.
Tags : technology advances, convergence, personalized customer experience, customer interaction, predictive analysis
     IBM
By: IBM     Published Date: Jul 14, 2017
Today’s CMO is responsible for selling experiences, not just products. Two-thirds of our respondents regard developing deeper, richer customer experiences as their top marketing priority. Learn how Torchbearer CMOs are meeting these expectations and expanding their roles by putting the entire customer journey first.
Tags : cloud computing, mobile solutions, convergence, technology advances, predictive analysis, business value
     IBM
By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Corporations today are focused on employee engagement – but the task of keeping employees engaged is not that easy. Recent research shows that 38 percent of the respondents to PwC’s Annual CEO Survey see effective performance management as a critical factor when they were asked “what aspects of their talent strategy would make the greatest impact on attracting, retaining and engaging the people you need to remain relevant and competitive.”1 Achieving simultaneous growth in top-line revenue and bottom-line profitability has come, and likely will continue to come, through greater levels of workforce efficiency.
Tags : cloud, cloud computing, performance management, survey, employee engagement, efficiency
     Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
By: Citrix ShareFile     Published Date: Jul 11, 2017
Mobile devices and BYOD have brought unprecedented agility to the enterprises, but with it comes new security concerns. Read this short whitepaper to learn what over 200 senior security executives had to say about the top risks and trends in data security, as well as how to overcome them: 98% of respondents deal with the loss of sensitive data Up to 50% of employees regularly share files outside your organization EFSS solutions are seen as a primary tool to enable mobility and enforce security
Tags : mobile device, flexibility, risk reduction, data security, agility
     Citrix ShareFile
By: Citrix ShareFile     Published Date: Jul 11, 2017
Mobile devices and BYOD have brought unprecedented agility to the enterprises, but with it comes new security concerns. Read this short whitepaper to learn what over 200 senior security executives had to say about the top risks and trends in data security, as well as how to overcome them: 98% of respondents deal with the loss of sensitive data Up to 50% of employees regularly share files outside your organization EFSS solutions are seen as a primary tool to enable mobility and enforce security
Tags : risk reduction, flexibility, mobility, data security, agility
     Citrix ShareFile
By: Juniper Networks     Published Date: Jun 22, 2017
This study was conducted with independent global research firm Wakefield Research between November 24 through December 14th, 2015. The data was based on an online study of 20 content questions, plus screeners and demographics of 2704 respondents, in 8 markets: US, China, Australia, Japan, India, UK, Germany, and France. All respondents were restricted to the following industries: service provider organizations, healthcare, retail, and financial services. In this case, the definition of service provider includes companies offering web content services, cable, internet service providers, or telecom. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. Our team co-innovates with customers and partners to deliver automated, scalable and secure networks with agility, performance and value. Visit www.juniper.net for more information.
Tags : security solutions, ransomware, security technologies, protection technologies, risk assessment, it security, server protection
     Juniper Networks
By: Zebra Technologies     Published Date: Jun 07, 2017
Zebra Technologies analyzed the state of the hospitality industry and conducted two research studies. The first study focused on the hotel/resort industry and measured senior executives, IT leaders, guest services and marketing respondents’ views on guest needs, their strategic technology and service plans, and vision for the future. The second consumer study measured travelers’ preferences, technology requirements and opinions on the factors influencing their overall satisfaction at hotels and resorts. The results of these studies are shared in this 2016 Hospitality Vision Study.
Tags : zebra technologies, hospitality, technology convenience, location technologies
     Zebra Technologies
By: Amazon Web Services     Published Date: Jun 02, 2017
Read the IDG Research whitepaper to see why 54% of respondents plan to adopt and use AWS to help them execute their cloud strategies. Learn how AWS can help you: - Increase business agility - Rapidly deploy and scale new business applications - Reduce total cost of ownership (TCO)
Tags : cloud, cloud computing, business agility, business applications, microsoft, microsoft apps, aws, amazon web service
     Amazon Web Services
By: IBM     Published Date: May 31, 2017
What defines cognitive manufacturing maturity? Our study found three stages of cognitive manufacturing maturity. We call those organizations in the earliest stage Observers, followed by Starters and Actives, respectively. These groups differ on two key characteristics: the presence of an overall strategy for cognitive manufacturing, and degree of strategic execution of multiple projects that enable higher project success and significantly fewer failed projects. Strategy is the crucial enabler of higher maturity. How do manufacturers get beyond the obstacles and barriers to increase cognitive manufacturing maturity? The obstacles encountered by our respondents are tied to organizational maturity. Overcoming them is fundamental to increase cognitive manufacturing success. In this report, we’ll first describe cognitive computing and how it gives rise to cognitive manufacturing. Then, we’ll review specific study findings and recommend actions for electronics executives.
Tags : cognitive manufacturing, cognitive computing, organizational maturity, electronics, ibv
     IBM
By: F5 Networks Inc     Published Date: May 03, 2017
Global adoption of the cloud is accelerating at a dizzying rate each year with businesses of all sizes realizing the cost-saving, flexibility, and scalability benefits of migrating and running applications in the cloud. In a 2016 survey*, F5 found that 67 percent of the respondents identified themselves as “Cloud First,” and three cloud models—private, public, and SaaS—dominated the top five IT strategic trends. As pressure to move applications to cloud and hybrid environments intensifies, IT teams must grapple with sometimes significant migration challenges. Though each migration is different, there are several common considerations to keep in mind to help you on your own cloud journey. This guide provides a blueprint to help you think through many of the long-term impacts of your migration options and establish a strong foundation for your cloud migration strategy. The end result should be a migration strategy that leaves you in a position to support your technology as your business
Tags : cloud, cloud computing, hybrid environment
     F5 Networks Inc
By: Palo Alto Networks     Published Date: Apr 25, 2017
SANS conducted this survey to explore how organizations are handling prevention. Breaking down possible preventive measures into four major categories or domains (business, architectural design and development, operational, and technology), the survey sought to answer three major questions: 1. What measures have respondents implemented that they believe will prevent breaches? 2. What measures not necessarily implemented do respondents consider preventive? 3. What barriers have stopped respondents from doing what they should be doing?
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     Palo Alto Networks
By: IBM     Published Date: Apr 24, 2017
The perimeter continues to dissolve, and the definition of endpoint is evolving, according to results of the SANS 2016 Endpoint Security Survey, now in its third year. As we might expect, 90% or more consider desktops, servers, routers, firewalls and printers to be endpoints that need to be protected. After that, respondents include other less-typical devices in their definition of endpoints that warrant protection: 71% include building security (access/ surveillance), 59% include employee-owned mobile devices and 40% consider industrial control systems as endpoints that need to be protected. Some respondents also consider POS devices, smart cars, emulated endpoints in the cloud and wearables as endpoints needing protection, highlighting the diversity of thinking among respondents.
Tags : device management, data solutions, system solutions, data breach, mobile management
     IBM
By: IBM     Published Date: Apr 20, 2017
The perimeter continues to dissolve, and the definition of endpoint is evolving, according to results of the SANS 2016 Endpoint Security Survey, now in its third year. As we might expect, 90% or more consider desktops, servers, routers, firewalls and printers to be endpoints that need to be protected. After that, respondents include other less-typical devices in their definition of endpoints that warrant protection: 71% include building security (access/ surveillance), 59% include employee-owned mobile devices and 40% consider industrial control systems as endpoints that need to be protected. Some respondents also consider POS devices, smart cars, emulated endpoints in the cloud and wearables as endpoints needing protection, highlighting the diversity of thinking among respondents.
Tags : device management, data solutions, system solutions, data breach, mobile management
     IBM
By: Mimecast     Published Date: Apr 18, 2017
Mimecast research finds that Office 365 adoption is growing quickly around the globe with 87% of respondents already using Exchange Online or planning to use it within the next twelve months. The survey also finds that email is an important communication channel with over 85% viewing email as critical to the organization. Whether your organization is already on Office 365, executing or planning a migration, this report reveals insights that can help make email more secure and resilient.
Tags : mimecast, office 365. email communication, email security, client communication
     Mimecast
By: IBM     Published Date: Mar 30, 2017
To learn more about how SaaS is helping companies gain competitive advantage as opposed to simply reducing costs, we segmented survey respondents into three groups: • Pacesetters, who have the highest level of SaaS adoption and are gaining competitive advantage through their broad efforts • Challengers, who have adopted SaaS more narrowly but are gaining competitive advantage through the SaaS deployments they do have • Chasers, who have been slower to adopt SaaS and gain competitive advantage through its use Download now to learn more!
Tags : ibm, software, competitive advantage, cloud, saas, pacesetters, chasers
     IBM
By: IBM     Published Date: Mar 29, 2017
To learn more about how SaaS is helping companies gain competitive advantage as opposed to simply reducing costs, we segmented survey respondents into three groups: • Pacesetters, who have the highest level of SaaS adoption and are gaining competitive advantage through their broad efforts • Challengers, who have adopted SaaS more narrowly but are gaining competitive advantage through the SaaS deployments they do have • Chasers, who have been slower to adopt SaaS and gain competitive advantage through its use Download now to learn more!
Tags : ibm, software, competitive advantage, cloud, saas, pacesetters, chasers
     IBM
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