social media tool

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By: Spredfast, Inc.     Published Date: Jun 24, 2014
We live in a digital world, surrounded by the most powerful innovations in human communication since the invention of the printing press. We document our daily lives on a global scale. With Twitter, Facebook, Instagram, and other social media sites, we are always plugged in, consuming and producing content every minute of every day. Understanding the power of social integration is half the battle; finding the right tools and strategies to help you do this easily and effectively is equally important. Knowing what to look for and what to get out of a social experience platform is extremely important in creating a successful campaign, product launch, or dynamic brand experience.
Tags : spredfast, social media, sponsorship, content, social integration
     Spredfast, Inc.
By: IBM     Published Date: Apr 29, 2014
For banks, mining data from social media can be a significant way to gain insights into customer mindsets and behavior, but effectively and accurately capturing and processing this unstructured data to gain useful customer insight requires sophisticated tools and advanced analytics.
Tags : ibm, banking, data mining, social media, consumer insights, business analytics, social business, business technology
     IBM
By: Jive Software     Published Date: Feb 24, 2014
As of January 2011 there were 600 million Facebook users and 200 million Twitter users. Many millions use social services, from sharing photos via Instagram to sharing files via Box.net to via SlideShare. So how many of your employees use social media? A lot. That’s because social has become a normal tool used to manage and organize our lives. Social tools are flexible, efficient, effective and easy to adapt for personal and business uses.
Tags : jive, social media, workplace, workforce, compliance, ediscovery, human resources, workflow, social applicants, productivity, it management
     Jive Software
By: Oracle     Published Date: Jan 13, 2014
Oracle, Leader Networks, and Social Media Today recently conducted an online survey of over 900 marketing and technology leaders at more than 500 organizations from around the world to explore what it means to be a socially enabled enterprise. Technology and Marketing executives from Chubb & Son, Shell and Whole Foods Market participated in in-depth interviews as part of the study and share lessons learned and provide practical insights from their perspective. Paul Gillin, veteran technology journalist and co-author of the bookAttack of the Customers, adds perspective based on his experience with applying social media to marketing, customer service and internal communications Download this exclusive White Paper, The Socially Enabled Enterprise to learn more about the opportunities and challenges global organizations are facing in the transition to becoming socially enabled enterprises.
Tags : socially enabled enterprise, social business, social media monitoring, social marketing, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, customer insight
     Oracle
By: IBM     Published Date: Jan 10, 2014
Building an effective sales team starts with hiring the best talent and then making them productive as quickly as possible.
Tags : social collaboration, social networking, social business, communication, social media, mobile, bid data, cloud, ventana research, sales team, learning management, management systems, collaboration tools, knowledge sharing, learning, ibm
     IBM
By: Oracle     Published Date: Jan 07, 2014
Who are the top brands on Instagram, and what are their secrets to success with visuals - image and video - in this white-hot platform?
Tags : socially enabled enterprise, social business, social marketing, social media management, social relationship management, social marketing platform, social marketing tools, social media marketing, social media tools, customer experience, facebook marketing, customer insight
     Oracle
By: Oracle     Published Date: Jan 07, 2014
A description and analysis of Facebook Social Graph, monetization opportunities and its value to businesses.
Tags : socially enabled enterprise, social business, social media management, social relationship management, social marketing platform, social marketing tools, social media tools, customer experience, facebook marketing, customer insight
     Oracle
By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
Tags : contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools, mobile crm tools, technology
     Oracle
By: Success Factors     Published Date: Nov 20, 2013
Firms must use metrics to ensure recruiting practices are delivering results. These metrics cover monitoring career site performance, owning sources of talent, leveraging free sources through SEO, measuring social media performance, and utilizing mobile interfaces and tools.
Tags : recruiting, human resources, talent management, recruiting strategies, social media, social media recruiting, engaging talent
     Success Factors
By: NAVEX Global     Published Date: Nov 18, 2013
Download this paper to explore the 4 areas that are key to managing social media use by employees in your organization.
Tags : social media policy, risk management, best practices, policy management, social media training, social media laws, national labor relations act, nlra, retaliation, harassment, mobile training, risk assessment, data, culture assessment, program assessment
     NAVEX Global
By: Adobe     Published Date: Nov 07, 2013
Marketers’ social media successes have added to their burdens. Many now have dozens of social pages to manage, thousands of customer comments to monitor, and hundreds of colleagues who want (or need) to participate. Social relationship platform vendors off er tools that help marketers efficiently and responsibly expand their social capabilities.
Tags : adobe, forrester social wave, social relationship platform, srp, significant vendors, branded social presence, social relationship, platform evaluation, srp space, undifferentiated players, interactive marketing, managing social presence, customer engagement, marketing tactics, manage large deployments, managing workflow, marketing content, social applications, customer feedback
     Adobe
By: Genesys     Published Date: Oct 16, 2013
Earlier this year, Gartner released the 2013 Magic Quadrant for Call Center Infrastructure, an annual report that analyzes call center infrastructure vendors for completeness of vision and ability to execute. Explore and compare contact center solutions from today's top vendors and decide which solution is right for you. This is the fifth consecutive year that Genesys has been named a worldwide Leader for Contact Center Infrastructure. The Genesys Customer Engagement platform (referred to as the Customer Interaction Management or ‘CIM’ platform in the report), is the industry’s most complete platform on which companies can deploy an all-in-one, end-to-end scalable contact center Get the 2013 Gartner Magic Quadrant for Contact Center Infrastructure now!
Tags : contact centers, business value, functions, applications, inbound, outbound calling, social media analytics, integration tools, mobile crm tools, gartner magic quadrant, technology, enterprise applications
     Genesys
By: IBM     Published Date: Oct 10, 2013
"The implications from the 2013 IBM Global Reputational Risk and IT Study are clear. The question is no longer whether IT risks can damage your corporate reputation, but what you can do to effectively prevent and mitigate these risks. Find out what you can do to protect your reputation from IT risks. Read “Six keys to effective reputational and IT risk management” to learn about: · Practical advice and recommendations to help prevent and mitigate the IT risks that most affect reputation · The emerging role of the Chief Digital Officer · How to use social media as a tool for minimizing reputational damage · How your supply chain can put you at increased reputational risk"
Tags : reputational management, risk management, it risk management, ibm, ibm global, it risks, protection, branding, social media, supply chain, supply chain management, chief digital officer, mitigation, corporate reputation, security, it management
     IBM
By: IBM     Published Date: Sep 30, 2013
Insurers are discovering the power of conjoining advanced technologies for collaboration, social media and mobile with business processes. The result is social business, which embeds advanced technology tools, media and practices into the ongoing activities of the organization. Social business reaches across the enterprise and then extends to customers and partners. Read this white paper to learn more.
Tags : ibm, social business, insurance, social media, media technology, it platforms, customer service, networking, enterprise applications
     IBM
By: Plantronics     Published Date: Sep 27, 2013
We have all heard so much about the importance of social media, but it can be hard to know where to begin using these tools for your business. This guide cuts through the hype and shows you concrete uses of social media for your business.
Tags : social media, facebook, twitter, customer relationship management, youtube, linkedin, marketing, brand awareness
     Plantronics
By: IBM     Published Date: Sep 11, 2013
Learn how mining data from social media can be a significant way for your bank to gain insights into customer mindsets and behavior by using advanced analytics tools from IBM
Tags : social business, banking, mining data, social media, analytics, customer
     IBM
By: Lumesse     Published Date: Aug 21, 2013
Recruiters need to harness the power of social media, mobile tools, and the potential of Big Data to transform the recruiting process. Download our presentation “A Futurist's Perspective on Talent Acquisition and Tomorrow's Tech Trends.”
Tags : talent acquisition, workforce management, recruiting, candidate engagement, candidate engagement tools
     Lumesse
By: CDW     Published Date: Jul 30, 2013
Social tools can motivate location-independent collaboration and help staff engage in anyone-to-anyone communications.
Tags : cdw, unified communication, social media, social tools, social media collaboration
     CDW
By: Topsy     Published Date: Jul 16, 2013
Marketing today is real-time, always-on, pervasive, and constant—but following these 5 simple rules guarantees that you’ll stand out from the crowd.
Tags : twitter, advertising, real-time, realtime marketing, real-time marketing, social marketing, social strategy, social listening, social data, social analytics, social media analytics, social intelligence, data mining, big data, social media tools, social analysis tools, social media analysis tools, social media monitoring, social media monitoring tools, social media marketing
     Topsy
By: Act-On     Published Date: Mar 20, 2013
A 2012 survey of consumer channel habits and preferences found 77% preferred to receive permission-based promotions via email; only 6% preferred such messages via social media. Read on to figure out how Email remains the most potent marketing tool.
Tags : marketing list, email, grow your email marketing list, roi, return on investment, dma, marketing tools
     Act-On
By: GoldMine     Published Date: Feb 28, 2013
Watch this demo and learn how to use GoldMine to help you manage your most precious asset, your business relationships--now on the iPad and iPhone
Tags : social media tools, social media integration, goldmine, facebook, linkedin, twitter, iphone, ipad
     GoldMine
By: Work4™     Published Date: Feb 27, 2013
The essence of great recruiting is to fish where the fish are. As times change, the "recruiting waters" get overfished. This is what makes the profession so highly flexible. Over the course of a decade, the success of one technique creates the demand for the next.
Tags : facebook recruiting, facebook recruitment, social recruiting, employer branding, social media recruitment, recruiting on facebook, how to post a job on facebook, how to recruit on facebook, facebook job page, recruiting through social media, social media for recruiters, social recruiting strategies, facebook recruiting app, facebook recruiting application, facebook recruiting apps, facebook recruiting solution, facebook recruiting tool
     Work4™
By: Sysomos     Published Date: Oct 24, 2012
Getting the right people excited about your brand is a powerful way to increase brand awareness and make sales. But how do attract influencers and get them talking about you? Here are 6 tips from Sysomos.
Tags : social media monitoring tools, business intelligence, analysis, analytics, dashboard, tracking, trends, assessment, agency, marketers, business, enterprise, network, twitter, facebook, fans (24), influencers, fans, followers, evangelists
     Sysomos
By: Sysomos     Published Date: Oct 24, 2012
Leading brands use social media to attract and nurture brand evangelists, to generate leads and make sales, and much more. Here are 8 tips that Sysomos recommends for building your brand with social media.
Tags : social media monitoring tools, business intelligence, analysis, analytics, dashboard, tracking, trends, assessment, agency, marketers, business, enterprise, network, twitter, facebook, fans (24), building brands, evangelists, products, services
     Sysomos
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