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By: XpertHR     Published Date: Nov 13, 2018
As 2018 comes to a close, it is critical to ensure that your organization—and more specifically, your employee handbook—is compliant with the latest legal developments on the federal, state and local levels. Whether it’s a new state law or an amendment to an existing local law, as an employer, you must determine whether a new or amended law affects your handbook and workplace policies and what revisions are necessary. For example, does a new statewide lactation accommodation law prompt the addition of a new policy to the employee handbook? Here are some of the top issues you should be aware of for 2019 when updating your handbook: 1. Equal Employment Opportunity (EEO) 2. Leaves of Absence and Time Off 3. Equal Pay and Wage Discrimination And more… {Get the guide}
Tags : handbooks, employee handbooks, compliance, policies, work rules, 2019 trends, eeo, leave management, paid sick, reasonable accommodations, equal pay, wage discrimination, time-off, pto, e-cigarettes, safe driving laws, workplace violence
     XpertHR
By: Interactive Intelligence     Published Date: Apr 23, 2014
If a contact center executive could have anything, it would be certainty… of contact demand, resource availability, operational efficiency, and of agent performance and customer experience delivery. But certainty in a contact center is nearly impossible, and in the absence of a crystal ball, mathematical models provide the next best thing. They alert, evaluate operational risk, and propose business and resourcing solutions. And now, the best of these models also determine expected experience delivery.
Tags : interactive intelligence, contact center, customer service, customer experience, cost, revenue, telecom, it management
     Interactive Intelligence
By: Workforce Software     Published Date: Jun 04, 2015
A Guide to Developing a Strategy to Minimise Cost and Risk
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     Workforce Software
By: Workforce Software     Published Date: Jun 04, 2015
This brief Infogencer Management Guide provides an executive summary of the key themes which, in our view, must be considered.
Tags : workforce software, absence management, minimise cost, administrative processes
     Workforce Software
By: Workforce Software     Published Date: May 26, 2015
In this informative webinar Jason Chester, the CEO and Director of Research for Infogencer, will outline his organisation’s findings on the business challenges surrounding absence management and share insights on addressing these challenges from both a technical and a business perspective.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration, cloud, enterprise
     Workforce Software
By: Astaro     Published Date: Aug 10, 2009
The complete absence of a spam filter at Kauffman Tire, a wholesale and retail distributer of tires, was inhibiting employee productivity.
Tags : astaro, spam, spam filters, security gateways, vpm, remote workers, proxy server, vpn, 320, gateway, protection, content filtering, kauffman, protection, security
     Astaro
By: Workforce Software     Published Date: Feb 02, 2015
There’s lots of great research on the cost savings that better time, attendance, scheduling, and leave management solutions can bring to your business. Problem is, you may not have the time to dig that research up… even when it can help make the case for new investments. If you’re stretched for time but still looking for answers, this paper’s for you.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration
     Workforce Software
By: Workforce Software     Published Date: Feb 02, 2015
Effective workforce management starts with in an accurate, efficient and user-friendly method for capturing work hours, pay rates and absences. Those critical details inform you of whether you are overstaffing particular roles, shifts or locations (or the opposite), provide a true gauge of worker performance through productivity and attendance rates, and – when fully automated – keep your payroll spend in check. In short, there’s immense value in getting the right time and attendance system.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration
     Workforce Software
By: Workforce Software     Published Date: Dec 02, 2015
This paper provides a guide to large employers to help you identify and describe product capabilities—and corresponding process improvements—that separate a basic timekeeping system from an enterprise-grade time and attendance solution. In addition, the paper will equip you with questions to ask potential providers to uncover whether they have the resources, expertise, and products capable of optimising your time and attendance processes.
Tags : time and attendance system, automation, pay rate, absence, understaffing, worker performance, payroll, timekeeping
     Workforce Software
By: WFS Australia     Published Date: Dec 02, 2015
This paper provides a guide to large employers to help you identify and describe product capabilities—and corresponding process improvements—that separate a basic timekeeping system from an enterprise-grade time and attendance solution. In addition, the paper will equip you with questions to ask potential providers to uncover whether they have the resources, expertise, and products capable of optimising your time and attendance processes.
Tags : time and attendance system, automation, pay rate, absence, understaffing, worker performance, payroll, timekeeping
     WFS Australia
By: Workforce Software     Published Date: Feb 02, 2015
The Aberdeen Group has taken a fresh look at two very important questions: How does automating a total workforce management strategy elevate business performance? What types of measurable gains can you expect to achieve? If you want a thorough and persuasive argument for automating workforce management processes across the enterprise, this is a must-read.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration
     Workforce Software
By: Amazon Web Services     Published Date: Jul 25, 2018
Il est tout aussi facile d'être submergé par l'omniprésent Big Data qu'il l'est pour les organisations d'être découragées par les défis qu'elles rencontrent lorsqu'elles implémentent une initiative en matière de Big Data. Les préoccupations liées aux ensembles de compétences associées au Big Data (et à leur absence), à la sécurité, à l'imprévisibilité des données, aux coûts non viables et à la nécessité d'effectuer une analyse de rentabilité peuvent mettre brutalement fin à une initiative en matière de Big Data.
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     Amazon Web Services
By: Workforce Software     Published Date: May 26, 2015
New labor laws are a regular occurrence these days… and yet they’re just a small slice of your compliance demands. To help you stay informed and effective, our Director of Compliance takes an annual look at some of the biggest upcoming challenges and lets you know how to prepare.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration, cloud, enterprise
     Workforce Software
By: Workforce Software     Published Date: May 26, 2015
Inform your HR and labor practices with this list of issues to watch, compiled and analyzed by WorkForce Software’s Director of Compliance. Honing in on U.S. wage, hour, and absence regulations, this paper runs the gamut of compliance factors, including: • Legislative developments • Key court decisions • Enforcement actions • Common employer mistakes • Emerging trends
Tags : labor practices, hr practices, compliance, compliance update
     Workforce Software
By: Workforce Software     Published Date: Nov 23, 2015
Download this complimentary white paper to learn how automated scheduling can reduce overtime costs related to: Unpopular shifts Peak vacation times Unplanned absences Unavailability
Tags : overtime pay, scheduling automation, peak vacation times, absences, employee scheduling, overtime
     Workforce Software
By: CA Technologies EMEA     Published Date: Aug 03, 2017
If the notion of GDPR approach as an agile methodology was the thesis for this paper, the conclusion surely has to be that there is much work still to be done by the enterprise. From an obvious mismatch between the belief of board preparedness to actual preparedness, drilling down into the specific areas of storage, security and development, there’s a feeling that while organisations are now aware of the risks and the necessary philosophical practice that has – or will – become action, there is still an absence of that ‘organic’ inclusion that should make GDPR part of the furniture.
Tags : technology solutions, gdpr, access management, identifiable data, ca technologies
     CA Technologies EMEA
By: Workday     Published Date: Mar 02, 2018
Before Workday, Panera Bread’s payroll processes were manual, inefficient, and error-prone, and payroll nightmares and compliance risks were a regular occurrence. Complex systems and costly integrations made it impossible for the company to keep up with its rapid growth or gain valuable insights into global labor expenses. See the infographic to learn why unifying HR, payroll, time tracking, and absence management in a single system allows Panera to use one consistent, flexible, and scalable system across the U.S. and Canada.
Tags : panera bread, payroll, unifying
     Workday
By: Workday     Published Date: Oct 11, 2018
Before Workday, Panera Bread’s payroll processes were manual, inefficient, and error-prone, and payroll nightmares and compliance risks were a regular occurrence. Complex systems and costly integrations made it impossible for the company to keep up with its rapid growth or gain valuable insights into global labor expenses. See the infographic to learn why unifying HR, payroll, time tracking, and absence management in a single system allows Panera to use one consistent, flexible, and scalable system across the U.S. and Canada.
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     Workday
By: Bright Horizons     Published Date: Jun 23, 2017
Big changes are coming to the healthcare industry. Nurses and doctors are retiring at a record pace, just as more women than ever are entering medical school. The shift will result in hospital workforces that will be younger and predominantly female, resulting in greater risk for conflicts between work and families. Download our eBook to learn how dependent care programs help top healthcare providers around the country avoid costly absences and support critical talent goals.
Tags : healthcare recruiting, retention, doctors, nurses, clinicians, dependent care, back-up care, child care
     Bright Horizons
By: Kronos     Published Date: Jul 26, 2017
Learn about HCM strategies such as using mobile technology to optimize communication; offering flexible working hours for work-life balance; managing employee absences for stronger compliance, cost control, and employee well-being; and using analytics for workforce insights.
Tags : mobile technology, work life balance, cost control, employee satisfaction, workforce insights
     Kronos
By: Workforce Software     Published Date: Dec 16, 2015
Do you want to know how other organizations design, execute, and measure workforce management programs? Here’s your chance.
Tags : workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration, cloud, enterprise
     Workforce Software
By: Entrust Datacard     Published Date: Apr 26, 2017
Properly managed, multi-server and wildcard certificates can provide increased flexibility. Since the consequences of a compromise can be more severe than they would be for a conventional certificate, supplemental safeguards should be employed. In the absence of these safeguards, we do not recommend the use of either multi-server or Wildcard certificates, due to both the security risks involved and the expanded scope of management issues in the wake of a compromise.
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     Entrust Datacard
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