business technology

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By: Genesys     Published Date: Feb 12, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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     Genesys
By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
"Oracle, DigitasLBi and Spindrift surveyed over 300 director level ecommerce professionals around the globe to determine their investments, strategy and business concerns. Download this research report to learn key trends in eCommerce budgets and technology investments; criteria used to measure success and performance; and actions you can take to improve digital business success."
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     Oracle Commerce Cloud
By: Carbonite     Published Date: Apr 09, 2018
Global data deduplication provides important benefits over traditional deduplication processes because it removes redundant data through entire enterprises, not just single devices. Global deduplication increases the data deduplication ratio—the size of the original data measured against the size of the data store after redundancies are removed. This helps reduce the amount of storage required at a time when businesses face exponential storage growth. Chief benefits of global deduplication include: • Reductions in storage of up to 60% • The most optimal deduplication ratio • Enterprise-wide reach • Massive reductions in backup-related WAN traffic By shrinking storage capacity needs, data deduplication can cut storage costs quickly. At the same time, businesses today need to access and utilize their data in real time, making the most recent and relevant information available. By eliminating redundant data, deduplication technology makes it simpler for data to be managed across various b
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     Carbonite
By: Oracle     Published Date: Apr 05, 2016
As more hardware, devices, apps, and tools are deployed to support growth, the infrastructure becomes increasingly difficult to integrate, manage and support. The concept of converged infrastructure was seen as the answer to this problem. However, when bringing together disparate components not deeply integrated or designed to work together, this "solution" sapped efficiency and added more complexity. Plus, there was no convenient public cloud option. Explore how Oracle Engineered Systems are designed to overcome the limitations of traditional converged infrastructure solutions.
Tags : infrastructure management, business management, best practices, application performance, information technology
     Oracle
By: Dynatrace     Published Date: May 20, 2016
This report details how T-Mobile did exactly that, and how you can do the same: - Base your plan on your own business and visitor data - Correlate performance to transaction completion rate - Determine where you'll see the most return for your technology and time investment
Tags : dynatrace, software development, devops, tmobile, digital performance, speed, enterprise applications
     Dynatrace
By: Dynatrace     Published Date: Apr 26, 2017
It's impossible to optimize every page and action of every transaction for every device and user location...you need to identify the pages and actions that matter most and build an optimization plan. This report details how T-Mobile did exactly that, and how you can do the same: Base your plan on your own business and visitor data Correlate performance to transaction completion rate Determine where you'll see the most return for your technology and time investment Download the report to read more.
Tags : digital experience, digital experience monitoring
     Dynatrace
By: SAP     Published Date: Nov 23, 2009
Increased regulatory requirements, the need for transparency, and the desire to better manage and mitigate risks have combined to make Governance, Risk, and Compliance (GRC) top of mind for both business and Information Technology (IT) executives. Business managers and IT security managers must work collaboratively and continuously to control access and authorization, guarding against fraud and mistakes, while providing the clear visibility that is prerequisite for sound corporate oversight to ensure profitability and compliance.
Tags : sap, governance, risk, compliance, grc
     SAP
By: Micro Focus     Published Date: Jun 07, 2018
Technology leaders need to rethink strategic planning in the age of the customer. Technology strategies are too often just collections of loosely related project plans and too focused on tech project delivery milestones. Strategies designed “by IT, for IT” fail to engage business leaders and executives because they don’t explain how tech strategy leads to better customer experience and outcomes. This report explains how technology leaders can create a strategic tech plan that is customer-led, insights-driven, fast, and connected.
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     Micro Focus
By: Bluewater Learning     Published Date: Aug 29, 2018
The focus on employee engagement as a driver of better business results has gotten so much traction it’s spawned an entire category of solutions within the HCM universe. But if you’re a SumTotal client, you already own a tool that has incredible — but often-overlooked — potential for creating an environment in which engagement can not only flourish, but actually be sustained. It’s all about having content that strategically positions your company, is easy to find, and truly engages your employees to seek opportunities to make a difference and to grow professionally. To really shape your SumTotal LMS into the effective piece of technology you know it can be — to see it achieve the results you and your leadership team expect it to deliver — you need to be a content architect and have a great content strategy. Now you can learn the process Bluewater has developed through years of experience helping clients worldwide maximize their SumTotal LMS to drive higher engagement and better business results: • Mapping out a plan for engagement success • Understanding the negative effects when you don’t have a content strategy that makes strategic sense for your organization — on employees, leaders, LMS owners, and learning practitioners • Architecting content for engagement today — and for the road ahead • Building the framework for a rich content ecosystem where learners feel at home • Focusing on people, processes, and technology: an approach to content strategy that supports a culture of engagement It’s all about being ridiculously happy with your SumTotal LMS.
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     Bluewater Learning
By: Salesforce.com     Published Date: Apr 16, 2013
By 2014, smartphones and tablets will put power in the pockets of a billion global consumers, including your employees and partners and customers. However, mobile is not simply another device for IT to support with a shrunken website or a screen-scraped application. Rather, mobile is the visible manifestation of a much broader shift to systems of engagement that marry physical context and digital intelligence to deliver service directly into a person's hands. This shift will add value and take cost out of every business service, workflow process, and business application. But mobile engagement will also require wholesale changes to your app design, service delivery, IT skills, technology assets, and even your business model. This report lays out a vision for mobile engagement and introduces the strategic elements developed further in The CIO's Mobile Engagement playbook.
Tags : mobile, smartphones, tablets, engagement, experience, applications
     Salesforce.com
By: HP     Published Date: Aug 26, 2014
SMBs need a robust, scalable network capable of handling any workload securely and reliably. It's critical to select network switches, routers, and wireless access points with the capabilities needed for today's traffic and tomorrow's growth, including mobile and BYOD computing. As part of HP’s Just Right IT program for SMBs, HP Networking solutions are purpose-built for growing businesses. Learn what to look for in networking technology, and how HP can help you create a network that will keep pace with your business growth.
Tags : data, business, technology, portfolio, cloud-based, support, portal, solution, consolidate, islands, access, reliable, retention, protection, robust, scalable, byod, networking
     HP
By: Cisco EMEA     Published Date: Nov 08, 2018
You want your business to grow. Be profitable. And stay competitive. Having a robust network is key to your success. Cisco is the worldwide leader in technology. Our SMB portfolio delivers the reliable, scalable, and highly secure IT infrastructure that your business needs. Staying ahead of market trends is vital to the success of your business. Cisco can help keep your business on the move while helping to secure your data, devices, and infrastructure. To find out how, download this whitepaper today.
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     Cisco EMEA
By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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     Avaya
By: RICS Software     Published Date: Feb 04, 2016
If you’re a business owner juggling several different stores, it may be hard to keep your eye on the prize. Understanding how all of your stores are performing when it comes to inventory and your ROI is a crucial aspect of making your multi-store operation successful. What if we told you that you could effectively manage all of your stores’ inventory and ROI through one intuitive inventory system? The reality of retail today is that technology is crucial in helping you effectively execute a smart business strategy. Read on to find out how you can use your technology to increase your business’ overall success.
Tags : rics, multi store management, roi, inventory management, inventory management solutions, it management, storage, data management
     RICS Software
By: Vonage Business     Published Date: May 01, 2019
Who among us has not recoiled before the horror of a terrible Interactive Voice Response (IVR) experience? IVR technology was created to save businesses money, but it has mutated into a timesucking, customer experience-crushing monster! If connecting with a customer in this day of customer experience is the goal, there’s a better way! Contain the IVR before it kills another customer relationship. Can we bring the technology to heel and bend it to our will? And can we stop its rampage before artificial intelligence makes it too powerful to be stopped?
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     Vonage Business
By: Teradata     Published Date: Jan 30, 2015
It is hard for data and IT architects to understand what workloads should move, how to coordinate data movement and processing between systems, and how to integrate those systems to provide a broader and more flexible data platform. To better understand these topics, it is helpful to first understand what Hadoop and data warehouses were designed for and what uses were not originally intended as part of the design.
Tags : teradata, data, big, data, analytics. insights, solutions, business opportunities, challenges, technology, framework, apache, hadoop, architecture, warehouse, optimization, security, scalability, consistency, flexibility, data management
     Teradata
By: Anaplan     Published Date: Apr 06, 2016
A Harvard Business Review Analytics Services White Paper Finance is constantly tested to keep pace in today’s business environment. To keep up, planning needs to become a continuous process that spans departmental boundaries and enables managers to collectively realign resources to respond to market changes. Organizations must streamline disparate sales and operational planning with traditional financial planning and analysis by using technology to connect people, data, and processes across the organization. Download this white paper to discover the three steps to moving towards finance-led integrated business planning recommended by the Harvard Business Review.
Tags : analytics, planning, cfo, operations, business practices, revenue, growth, enterprise business, finance trends, business analytics, business process, harvard business review, hbr, financial planning, corporate finance, fp&a, budgeting, integrated business planning, ibp, finance
     Anaplan
By: Anaplan     Published Date: Apr 14, 2016
Finance is constantly tested to keep pace in today’s business environment. To keep up, planning needs to become a continuous process that spans departmental boundaries and enables managers to collectively realign resources to respond to market changes. Organizations must streamline disparate sales and operational planning with traditional financial planning and analysis by using technology to connect people, data, and processes across the organization.
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     Anaplan
By: athenahealth     Published Date: Jun 08, 2015
In this whitepaper, we argue that traditional models for estimating HCIT costs are inadequate and overlook several business-critical variables. Our intention is not to provide a comprehensive TCO model, but to expose and examine the operational considerations that most TCO models fail to recognize or account for, and to equip executives to ask the right questions about the cost of delivering clinical and financial results stemming from technology procurement
Tags : hcit, heath care it, ownership, patient experience, tco
     athenahealth
By: IBM     Published Date: Sep 22, 2011
Access to timely and accurate information has become a critical driver of business success. Organizations need to have access to timely and accurate information to make better business decisions, serve their customers better and respond to changes in the market. But increasingly, they are hitting roadblocks in their quest for up-to-date accurate business information.
Tags : ibm, technology, data delivery, business technology, management
     IBM
By: Microsoft Corporation     Published Date: Oct 19, 2010
This hosted solution helps organizations reduce the costs of managing and maintaining business systems, which frees information technology resources and enables staff to focus on initiatives that can deliver competitive advantage to the business.
Tags : microsoft online services, collaboration, business productivity, software services, integrated online service, it operation
     Microsoft Corporation
By: Spectrum Enterprise     Published Date: Oct 05, 2017
What does high growth mean to your business? Ask your business peers that question and there will be critical elements and key priorities in common: the need for speed and efficiency, a future-proof technology strategy, and high-performance network connectivity, just to name a few. Of course, reliability, scalability, and security will also come up as indispensable aspects of any high-growth solution. This guide gives you an overview of the steps you need to build a foundation for sustainable growth -- the kinds of investments, drivers, and differentiators that are involved.
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     Spectrum Enterprise
By: MeQuilibrium     Published Date: Jul 25, 2018
Change is inevitable. Any successful business manager knows their organization must continually evolve to stay relevant and competitive. Whether it’s the packaged goods company that has reached the limits of its market, or the financial giant integrating a new software platform, or the global corporation building teams, adaptability is imperative. Having resilient employees that are open to change and better equipped to cope with stress is key. But it may surprise you to learn who among your employees will weather the storm and who won’t. The Chief Technology Officer? Or the lead on the innovation project? Your top analyst? While some managers understandably assume that their highest earning, most highly educated employees are all highly resilient, they may need to think again. A study from meQuilibrium, the only clinically validated resilience building program on the market today, conducted by behavioral scientist Wendy Lynch, Ph.D., and psychologist Andrew Shatté, Ph.D., shows that a
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     MeQuilibrium
By: Objectivity     Published Date: Aug 21, 2009
As business users expand to newer types of applications, and grow older ones, their attempts to use RDBMS encounter the "Relational Wall," where RDBMS technology no longer provides the performance and functionality needed. This paper measures the wall, explains what model and architectural differences cause it, how to foresee it, and how to avoid it.
Tags : database, rdbmss, object, object-oriented, object oriented, database performance, database development, database architecture, database model, dba, database administration, database administrator, dba, objectivity, software development
     Objectivity
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