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By: IBM     Published Date: Oct 10, 2014
In this paper, IBM proposes that organizations relying on the traditional waterfall process for systems and software delivery-that is, an engineering governance model-need to make changes to reduce risk and improve results
Tags : ibm, software delivery, collaborative platform, investments, application delivery, customer feedback, standardized process, deployed
     IBM
By: ForeSee Results     Published Date: Feb 05, 2007
With clickstream analytics, you know WHAT your online customers are doing online. But, do you know WHY? To learn how to take your web analytics to the next level by adding the WHY to the WHAT, download this free white paper on the value of adding customer satisfaction measurement to your behavioral web analytics.
Tags : website analytics, usability, customer satisfaction, foresee, foresee results, analytics
     ForeSee Results
By: Oracle     Published Date: Nov 30, 2017
DDoS attacks can impair your website, tarnish your brand, and impact your bottom line. Conventional security products like firewalls and intrusion prevention systems and newer cloud-based scrubbing services can’t protect your DNS infrastructure against today’s increasingly sophisticated attacks. The best way to defend against DDoS attacks is to trust the operation of your DNS infrastructure to a managed service provider that lives and breathes DNS. Best-of-breed managed DNS providers operate global anycast networks that mitigate DDoS threats to keep your online business up and running.
Tags : dns, provider, global, anycast, network, customer, pop, business
     Oracle
By: Oracle Dyn     Published Date: Dec 06, 2017
DDoS attacks can impair your website, tarnish your brand, and impact your bottom line. Conventional security products like firewalls and intrusion prevention systems and newer cloud-based scrubbing services can’t protect your DNS infrastructure against today’s increasingly sophisticated attacks. The best way to defend against DDoS attacks is to trust the operation of your DNS infrastructure to a managed service provider that lives and breathes DNS. Best-of-breed managed DNS providers operate global anycast networks that mitigate DDoS threats to keep your online business up and running.
Tags : dns, provider, global, anycast, network, customer, pop, business
     Oracle Dyn
By: Janrain, Inc.     Published Date: Oct 29, 2012
Never before have digital marketers been blessed with such immense quantities of online customer data at our disposal, yet been so incapacitated by how to use it. This paper explores ways to collect value from customer related information.
Tags : janrain, user management, vibrant audience, online users, user engagement, big data, customer related information, collect value
     Janrain, Inc.
By: Comcast Business     Published Date: Mar 24, 2015
“The network is your business” has been a mantra for many years indicating how businesses rely more heavily on being networked between their facilities, data centers, suppliers, business partners and customers. Your network enables your business to: • Improve productivity • Provide business continuity • Increase customer satisfaction • Reduce costs This paper provides an overview of the different types of Ethernet services, the service components that differentiate them, their business and technical benefits, and important things to consider when selecting an Ethernet service.
Tags : ethernet, business network, productivity, customer satisfaction, cost reduction, networking, it management
     Comcast Business
By: IBM     Published Date: Jan 08, 2016
The insurance industry is facing multiple forces of change - rapid digitization, changing demographics, rising customer expectations, challenging economic environment and expanding risk of sophisticated fraud.
Tags : ibm, insurance, customer, risk, changing demographics, customer expectations
     IBM
By: BlackBerry     Published Date: Jul 23, 2009
Over the last fifteen years, mobility solutions have evolved from cell phones and pagers to platforms for wireless email and mobilizing business applications. Today's road warriors depend on their mobile devices for fast, reliable, easy access to applications and corporate data. Mobile solution downtime can adversely affect customer service, productivity, sales, and revenues.
Tags : blackberry, mobile applications, cio, availability, pim, voip, smartphones, it communication
     BlackBerry
By: Thawte     Published Date: Oct 06, 2014
A guide to understanding SSL certificates, how they operate and their application. By making use of an SSL certificate on your web server, you can securely collect sensitive information online, and increase business by giving your customers confidence that their transactions are safe.
Tags : ssl certificates, application, web server, sensitive information, customer confidence
     Thawte
By: SAP     Published Date: Aug 22, 2018
Understanding and targeting customers is more important than ever before given the demand for individualized products, same-day or even one-hour delivery, and renting a service rather than buying a product.
Tags : sap, digital supply chain, supply chain management, supplier ecosystems, productivity
     SAP
By: Infinidat EMEA     Published Date: May 14, 2019
2017 and 2018 were not easy years to be a CIO or CISO, and 2019 isn’t showing any signs of being easier. With so many career-ending-level data breaches in 2017 (e.g., Equifax, Uber, Yahoo, to name a few) and with the stronger regulatory requirements worldwide, CIOs/CISOs have a corporate responsibility to rethink their approach to data security. Regulatory compliance aside, companies have a responsibility to their customers and shareholders to protect data, and minimize its exposure not only to external attackers but also to employees. The most common method of data breach in 2017 was a phishing email sent to a company’s internal employees (See 2017 Data Breach Investigation Report), This makes employees unwillingly complicit in the data breach. Over 80% of successful cyberattacks have a critical human element that enabled them. The average employee who opens the innocent-looking attachment or link, is unintentionally jeopardizing a company’s data. While there is no 100% protection, th
Tags : 
     Infinidat EMEA
By: Uberall     Published Date: Oct 08, 2018
One of the great advantages of the digital age is the vast amount of information and opinions that consumers are exposed to when making a buying decision. This gives enormous exposure to businesses, whether in a positive or negative way. With this significant increase in information, unbiased and authentic customer reviews become increasingly important to both consumers and businesses. There is a wide choice of rating portals and review platforms, that specialize in all types of industries and services.
Tags : consumer, digital, information, portals, services, local marketing, consumer sentiment, reputation management
     Uberall
By: Facebook     Published Date: Jun 15, 2011
Nielsen and Facebook recently joined forces to develop effective, near-real time ad effectiveness solutions to determine consumer attitudes, brand perception and purchase intent from advertising, including aided awareness, ad recall, message association, brand favorability, and purchase consideration.
Tags : facebook, nielsen, advertising, social media impression, social networking, customer engagement, brand marketing, social advocacy
     Facebook
By: IBM     Published Date: Jan 20, 2015
Read this white paper to discover how you can gain a better understanding of your customer’s lifecycle journey.
Tags : customer lifecycle, digital purchase cycles, conversion struggles, customer analytics solutions, engagement solutions
     IBM
By: Adobe     Published Date: Apr 25, 2016
Les données sont la clé de cette opération. Toutefois, les collecter ne suffira pas. Il faudra s’en servir pour créer un profil holistique du client, puis utiliser ce dernier pour mettre au point des expériences intéressantes, personnalisées et, en fin de compte, mémorables. Cette série d’e-books en trois parties détaille étape par étape comment utiliser les données pour offrir à chaque client la meilleure expérience possible.
Tags : customer experience, marketing, data management
     Adobe
By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
Tags : unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay
     Global Payments
By: Cisco     Published Date: Jan 05, 2015
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
Tags : datacenter, data management, collaborations, business capabilities
     Cisco
By: Cisco     Published Date: May 14, 2015
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
Tags : networking, api, applications, management, visualizing, best practices, design, cvd
     Cisco
By: AWS     Published Date: Jul 10, 2019
Being able to monitor and respond to patient inquiries quickly and effectively is critical to creating a positive clinical experience and delivering successful products. But compiling and monitoring this data to address customer concerns in a timely way is a challenge when you have disparate sources and systems, global teams, and multiple patients. Read how a top 10 global pharmaceutical company worked with Slalom and AWS to design and implement a unified and globally distributed event and inquiry data reporting system. By combining three types of requests into one solution, the company has improved the customer experience and increased call center and data input operational efficiency by 50%. Learn how to Increase access to relevant data to help inform future or ongoing clinical trials Adapt your existing system development processes to an agile approach Engage with Slalom and AWS throughout the lifecycle of a healthcare engagement
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     AWS
By: Polycom     Published Date: Mar 13, 2015
United Bank for Africa (UBA) Group is one of Africa’s leading financial institutions offering banking services to more than seven million customers via 750 branches in 18 African countries. With further offices in New York, London and Paris, UBA is connecting people and businesses across the world through retail and corporate banking, innovative cross-border payments, trade finance and investment banking. Over the past three years, UBA had undergone a period of rapid expansion that had seen affiliate banks in 16 African countries come on board. This expansion has naturally put the group’s communication infrastructure under pressure.
Tags : investment, security, financial transmission, profits, innovative technology, unified communication, data management
     Polycom
By: Automation Anywhere APAC     Published Date: May 30, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
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     Automation Anywhere APAC
By: NCM Fathom     Published Date: Dec 09, 2011
The lights, the atmosphere, the big screen - it all comes together at the cinema. A great brand deserves a terrific event that mesmerizes its audience and employees. Planning a cinema event is a lot like directing a movie from the cutting room to the red carpet. For your event, evaluate how to deliver without giving too much away. You must know what will connect with your audience.
Tags : ncm fathom, creative content, cinema, audience, customer
     NCM Fathom
By: Adobe     Published Date: Feb 08, 2016
Download the new eBook from Adobe, “Unleash Your Power: Accelerate Your Agency with a Data Management Platform,” to help your clients realize the full power of the data around them, create personalized customer experiences, and increase marketing ROI.
Tags : adobe, marketing, data, dmp, agency, marketing roi, enterprise applications, data management
     Adobe
By: Cisco     Published Date: Dec 21, 2016
It’s not easy to revolutionize longstanding technology norms. It takes vision, knowhow, determination, and most of all, industry acceptance. This edition of Unleashing IT showcases the groundswell of momentum surrounding Cisco® Application Centric Infrastructure (Cisco ACI™), which fundamentally transforms the way technology is delivered in support of business priorities. Hundreds of organizations are already using the year-old architecture, and we could not have achieved such rapid and widespread adoption without the enthusiasm and support of Intel®, our networking and application partners, and customers.
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     Cisco
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