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By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
Traditional organizations across the globe are transforming to compete against digital-only players, in restructuring to put the customer first. The world’s buying behavior - and people’s behavior in relation to technology - is quickly changing in connection with online distribution channels, smart devices, and their interplay with offline touchpoints. Siloed business systems and their old reporting lines need to shift, and synchronize - fast.
Tags : programme, manager, data, analyst, technical
     INT_AstuteIT_ABM_DoubleTouch_BENELUX
By: MuleSoft     Published Date: Nov 27, 2018
Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile. Read this whitepaper to learn: An overview of the challenges insurers are facing in the industry. How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise. Strategies for using APIs to create a single view of the customer and build connected customer experiences.
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     MuleSoft
By: K2     Published Date: Jan 07, 2016
We’re experiencing a data explosion. By 2020 the data we create and copy annually will reach 44 trillion gigabytes.1 As this data disseminates into the workplace, companies add hardware and software systems to store, protect and manage it all. While data can help solve business problems, data is most helpful when it reaches those who can use it. Companies need to build Microsoft SharePoint apps that integrate with other line-of-business (LOB) systems so users can take full advantage of this data explosion. But the reality of creating apps that integrate data across organizational systems presents an intimidating challenge. To integrate multiple isolated data sources into an application that transforms data into useful information requires technical expertise, coding and ongoing maintenance. Integration also raises security and governance concerns. So it’s no surprise that only 47 percent of SharePoint users have connected their SharePoint apps with other systems.2 As a result, nearly
Tags : microsoft sharepoint, data integration, security, sharepoint solutions, networking, it management
     K2
By: Data Guard Systems     Published Date: Aug 21, 2009
Making the sale just doesn't do it anymore for success in the cellular retail business. Constantly, retailers are forced to create new streams of revenue. This document addresses the key points and benefits that cellular retailers need to know about accepting bill payments using CellularManager's All-in-One Bill Pay Suite.
Tags : collaborative commerce, cellular retailer, business management, ebusiness, sales & marketing software, online bill pay, telecom, telecommunications, cell phone, cellular manager, ecommerce, ebusiness, data guard, data guard systems
     Data Guard Systems
By: ShoreTel     Published Date: Oct 26, 2012
Today's IT investments require bottom-line, quantifiable truths and Unified communications (UC) is no exception. This whitepaper covers best practice tips on building a comprehensive business case for UC systems.
Tags : shoretel, unified communications, return on investment, uc solution, productivity, enterprise applications
     ShoreTel
By: Microsoft Dynamics     Published Date: Nov 06, 2008
Microsoft® recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, whose attitudes to technology tended to be more forward looking than usual, the most common issue was the need for modern systems. The pain points most often cited were manual processes that cause mistakes and inefficiencies, integration problems with other systems (both internal and external), lack of operational insight, and legacy software support and customization issues. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to modernize your business processes and drive business success.
Tags : microsoft dynamics, crm, compliance, enterprise applications
     Microsoft Dynamics
By: HP     Published Date: Oct 09, 2008
In an effort to stay ahead of the competition, companies have poured capital resources into information technology. In many cases, this has been done on a group-by-group basis, with each line of business creating its own infrastructure silo. Each silo had its own systems, servers, storage, licenses, and support teams—and each shouldered the total cost of owning and operating a standalone infrastructure.Learn more by downloading this paper.
Tags : mission critical, it virtualization, storage, data management
     HP
By: Sage Software (APAC)     Published Date: May 02, 2018
Baiada, an Australia company which provides premium quality poultry products throughout the country, deploys Sage Business Cloud Enterprise Management to help its business streamline three business software systems into one, delivering improved flexibility and functionality, and enabling Baiada to provide a better overall product in the marketplace.
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     Sage Software (APAC)
By: OnBase by Hyland     Published Date: Jun 10, 2015
The role of enterprise content management (ECM) as a centralized document repository is well established. However, the value of ECM increases exponentially when it is leveraged as an information hub between line-of-business (LOB) systems to facilitate key processes, keep data in sync and maximize investments in existing applications.
Tags : enterprise content management, ecm, enterprise information hub, line of business systems, it management, enterprise applications, data management
     OnBase by Hyland
By: OnBase by Hyland     Published Date: May 16, 2017
The role of enterprise content management (ECM) as a centralized document repository is well established. However, the value of ECM increases exponentially when it is leveraged as an information hub between line-of-business (LOB) systems to facilitate key processes, keep data in sync and maximize investments in existing applications.
Tags : hyland, ecm, document repository, enterprise information hub, automated business processes
     OnBase by Hyland
By: Epicor     Published Date: Jun 22, 2017
If you’ve started to think your lumber and building materials (LBM) business could be getting more from your software, then it might be time for a change. It is no longer sufficient to own a solution that is “good enough.” The most successful LBM companies know that growth comes from integrated online trading, access to business intelligence tools, and using technology to be more efficient. It can be daunting to make the switch to a new enterprise resource planning (ERP) system, and with so many options, it’s hard to know when if you’re choosing the right one. Epicor has provided LBM businesses with the tools needed to make the most informed software choice. The lumber and building materials solutions evaluation kit consists of three white papers that tell you: • How to know when you’ve outgrown your current software solution • How to choose between generic and industry-specific ERP systems • How to outperform in an era of LBM sales growth You’re ready for growth. Learn how Epicor ca
Tags : lumber, building materials, lbm, erp, bistrack, building materials distributors, lumber distributors, lumber manufacturers
     Epicor
By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements
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     Genesys
By: Genesys     Published Date: Feb 22, 2018
Move to the Cloud with Confidence If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
Tags : contact center, cloud, ebook, customer journey
     Genesys
By: Genesys     Published Date: Jun 08, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements Read the eBook today!
Tags : cloud, contact center, customer journey, hybrid
     Genesys
By: Genesys     Published Date: Jun 11, 2018
Don’t let your communications system hold you back. PBX systems once provided top-of-the-line business communications, but they weren’t designed to accommodate business growth and change. And cloud-based platforms have altered the landscape of business communications. Your PBX isn’t just an inconvenience, it could hurt your business. This eBook covers common problems associated with PBX systems as well as their impact on your business. Learn to identify signs of trouble in your business communications as well as key features to look for in a new system. Don’t let a fear of the unknown hold you back. Download the eBook and learn: • Key warning signs to look for in your PBX • The impact of maintaining an outdated system • How modern communication tools can benefit your business
Tags : pbx, cloud, business communications
     Genesys
By: Genesys     Published Date: Dec 20, 2018
Don’t let your communications system hold you back. PBX systems once provided top-of-the-line business communications, but they weren’t designed to accommodate business growth and change. And cloud-based platforms have altered the landscape of business communications. Your PBX isn’t just an inconvenience, it could hurt your business. This eBook covers common problems associated with PBX systems as well as their impact on your business. Learn to identify signs of trouble in your business communications as well as key features to look for in a new system. Don’t let a fear of the unknown hold you back. Download the eBook and learn: • Key warning signs to look for in your PBX • The impact of maintaining an outdated system • How modern communication tools can benefit your business
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     Genesys
By: MessageLabs     Published Date: Jul 02, 2009
This whitepaper looks at the value of email and outlines the issues and concerns of IT Managers involved in managing and maintaining business critical emails systems. Learn more today!
Tags : messagelabs, email manager, email, it management, microsoft exchange server, viruses, spyware, spam, disaster recovery, compliance
     MessageLabs
By: Pega     Published Date: Jun 21, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems.
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     Pega
By: Pega     Published Date: May 25, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems. Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
Tags : business optimization, business strategy, network management, business applications, best practices, business process management, solutions
     Pega
By: IBM     Published Date: Jul 02, 2018
Businesses are struggling with numerous variables to determine what their stance should be regarding artificial intelligence (AI) applications that deliver new insights using deep learning. The business opportunities are exceptionally promising. Not acting could potentially be a business disaster as competitors gain a wealth of previously unavailable data to grow their customer base. Most organizations are aware of the challenge, and their lines of business (LOBs), IT staff, data scientists, and developers are working to define an AI strategy. IDC believes that this emerging environment is to date still highly undefined, even as businesses must make critical decisions. Should businesses develop in-house or use VARs, systems integrators, or consultants? Should they deploy on-premise, in the cloud, or in some hybrid form? Can they use existing infrastructure, or do AI applications and deep learning require new servers with new capabilities? We believe that many of these questions can be
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     IBM
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Businesses are struggling with numerous variables to determine what their stance should be regarding artificial intelligence (AI) applications that deliver new insights using deep learning. The business opportunities are exceptionally promising. Not acting could potentially be a business disaster as competitors gain a wealth of previously unavailable data to grow their customer base. Most organizations are aware of the challenge, and their lines of business (LOBs), IT staff, data scientists, and developers are working to define an AI strategy. IDC believes that this emerging environment is to date still highly undefined, even as businesses must make critical decisions. Should businesses develop in-house or use VARs, systems integrators, or consultants? Should they deploy on-premise, in the cloud, or in some hybrid form? Can they use existing infrastructure, or do AI applications and deep learning require new servers with new capabilities? We believe that many of these questions can be
Tags : 
     Group M_IBM Q418
By: Equinix EMEA     Published Date: May 22, 2019
This playbook outlines how insurance companies can evolve their business architectures to meet user demand, reduce risk and comply with regulations. Insurers’ employees, partners and customers are increasingly interacting at the digital edge, where commerce, population centers and digital ecosystems intersect. A distributed interconnection platform at the digital edge allows insurance companies and ecosystem participants to accelerate their transformation and effectively compete with increasingly nimble challengers.
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     Equinix EMEA
By: Adobe     Published Date: Sep 23, 2019
An excellent CMS solution provides your business with the flexibility to grow into a broad experience delivery platform. It should enable your business to scale and add new capabilities as it grows, and easily integrate with other marketing technologies. Why should the target audience care? Customer expectations have increased. They now expect their in-store experiences to be continuous and consistent extensions of the online journey. And the online journey provides fast, dynamic, and interactive experiences. If your business is not well informed on what is needed from a content management solution, it may come up short on customer experience. A successful and growing business will choose a solution that helps them future-proof for emerging channels and effectively manage mature ones. Supporting Concepts: Navigate your business through the noise. Apply these questions and insights to your selection process and avoid the pitfalls of costly and rigid content management systems.
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     Adobe
By: Soonr     Published Date: Sep 03, 2014
Business happens at the speed of “right now” across departmental, physical, geographical and organizational lines. Secure, anywhere, anytime access to the most up-to-minute business content ensures that employees, partners and customers can do business faster. Neither remote VPN access nor cloud-only sharing solutions provide the flexibility, security, and universal access required to support today’s business. What’s needed is a solution that offers the benefits of cloud-based file access along with the control and manageability of local file systems. Discover the Soonr Hybrid Cloud Sync and Share Solution that preserves existing file server infrastructure, while delivering complete mobile file sharing and collaboration capabilities.
Tags : soonr, cloud, sync and share, security, solutions, business support, vpn access, cloud sharingsoonr, network storage, file sharing, cloud file sharing, hybrid cloud, mobile file sharing, efss, it management, hybrid it, sync and share, vpn access, networking
     Soonr
By: WorkBook from Deltek     Published Date: Apr 26, 2018
Digital transformation (DX) is fundamentally changing enterprise resource planning (ERP) — allowing businesses to transform their decision making, which is enhancing their business outcomes significantly as we enter the digital economy. Digital transformation is an enterprisewide, board-level strategic reality for companies wishing to remain relevant or maintain or enhance their leadership positon in the digital economy. Digitally transformed businesses have a repeatable set of practices and disciplines that are used to leverage new business, 3rd Platform technology, and operating models to disrupt businesses, customers, and markets in pursuit of business performance and growth. DX is driving businesses to rethink their technology strategy, and that includes moving beyond their legacy ERP and back-office systems.
Tags : global, saas, cloud, psa, erp, applications, vendor, assessment
     WorkBook from Deltek
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