mobile cloud

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By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
Tags : contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t
     AT&T
By: IBM     Published Date: Jul 09, 2014
To gain fast access to patient records, Kochi Medical School Hospital in Japan struggled to use aging mobile devices that were unreliable and expensive to repair. Read the case study to learn how the hospital used IBM Mobility Services and desktop cloud to deploy hundreds of mobile devices at a lower per-device cost in a security-rich cloud environment. IBM helped the hospital achieve anywhere, anytime access to patient records; maintain the confidentiality of patient medical information; improve patient care coordination; and increase staff productivity.
Tags : ibm, mobile computing, mobile computing system, cloud services, productivity, technology services, cloud platform, mobility
     IBM
By: hightail     Published Date: Jan 17, 2014
Learn 3 essential values for securing the cloud and see how you can better prioritize security and improve your organization’s productivity.
Tags : data management
     hightail
By: hightail     Published Date: Jan 17, 2014
Learn 5 ways the cloud will enhance your professional life in 2014 and how understanding the technology will improve how organizations store and share files.
Tags : data management
     hightail
By: Blue Jeans Network     Published Date: Oct 29, 2013
Learn how to conduct effective and engaging meetings with easy, interoperable video conferencing that is enabled with the Cloud and is always accessible for all employees no matter the location.
Tags : video conferencing, collaboration, cloud based video, mobile video conferencing, corporate agility, cloud, human resources
     Blue Jeans Network
By: EMC Converged Platforms     Published Date: Aug 05, 2015
In today’s mobile and digital world, IT speed and agility are essential – which is why organizations are turning to converged infrastructure solutions to get the flexibility they need to transform their business. A recent IDC white paper reveals how EMC customers around the world are leveraging convergence to deliver faster business outcomes, accelerating their enterprise organizations to cloud speed. Take a look at this infographic to see how EMC converged solutions from VCE can help you triumph over the status quo and take on the next generation of IT challenges.
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     EMC Converged Platforms
By: Courion     Published Date: Aug 21, 2012
In today's mobile, always-on, cloud-based business environment open is not a choice, it's a requirement. With openness comes access risk, does your organization have a strategy to identify, quantify and manage this risk? Learn more today!
Tags : access, risk, identity management, identity and access management, iam, regulatory compliance, audit compliance, policy compliance
     Courion
By: Courion     Published Date: Nov 05, 2012
In today's mobile, always-on, cloud-based business environment open is not a choice, it's a requirement. With openness comes access risk, does your organization have a strategy to identify, quantify and manage this risk? Learn more today!
Tags : courion, access risk management, cloud based environment, mobile, data loss prevention, security, data management, data center
     Courion
By: hightail     Published Date: Jan 17, 2014
Learn how the method of data collection and storage has changed and learn the 4 essential stages of managing your content in the digital age.
Tags : enterprise applications, data management
     hightail
By: Frontrange     Published Date: Mar 13, 2013
Reducing IT costs and improving service quality are primary concerns when looking to improve your IT efficiencies. This paper presents the Return on Investment implications for organizations considering an IT Service and Client Management solution.
Tags : it service management, itsm, service desk, service catalog, service management software, mobile service management, cloud itsm, service manager
     Frontrange
By: Blue Jeans Network     Published Date: Oct 29, 2013
Learn why video conferencing will create more effective meetings, allowing for collaboration and communication, which will ultimately create value, spur innovation, and drive up efficiency while driving down costs.
Tags : video conferencing, collaboration, cloud based video, mobile video conferencing, corporate agility, cloud, human resources
     Blue Jeans Network
By: Microsoft     Published Date: Mar 31, 2017
Visual Studio 2015 hilft Ihnen dabei, großartige Ideen in großartige Geschäftsanwendungen zu verwandeln. Mit unserer flexiblen Cloudplattform und den für Unternehmen konzipierten DevOps-Tools können Sie nun noch einfacher skalierbare, hochmoderne Geschäftsanwendungen für jede beliebige Plattform (Web, mobile Geräte, Cloud oder lokal) entwickeln. Erstellen Sie mit der leistungsstarken Entwicklungsumgebung von Visual Studio beeindruckende Apps für Windows, Android, iOS und das Web. Arbeiten Sie über die Cloud zusammen – mit Versionskontrolle, Agilität, Continuous Delivery und App-Analysen sowie mit jeder beliebigen Programmiersprache und für jede beliebige Plattform.
Tags : mobile applications, mobile apps, ios, .net, devops, android
     Microsoft
By: Mitel     Published Date: Jun 27, 2016
Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event: • Why today’s technology fails to deliver the experience you want for your customers • What you should expect and receive from your cloud communication provider now and in the future • The impact of the mobile consumer on small and medium business customer engagement strategies • How consumer expectations have changed the workforce Moderator: Elliot Markowitz, Director, Content Marketing Services, Madison Logic
Tags : cloud, telephony, mobile consumer, customization, smbs, seamless experience, enterprise applications
     Mitel
By: Mitel     Published Date: Jun 27, 2016
Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event: Why today’s technology fails to deliver the experience you want for your customers What you should expect and receive from your cloud communication provider now and in the future The impact of the mobile consumer on small and medium business customer engagement strategies How consumer expectations have changed the workforce
Tags : cloud, telephony, mobile consumer, customization, smbs, seamless experience, enterprise applications
     Mitel
By: VMware AirWatch     Published Date: Oct 14, 2016
Advances in the technologies of the electronic components essential to mobility continue to yield powerful and productive mobile computers and communicators, with an amazing range of function and raw capabilities that even seasoned professionals find remarkable. There also have been dramatic improvements in wireless networks—from Wi-Fi to the broadband cellular services that continue to expand in both coverage and capacity—that offer throughput and related performance characteristics that rival what’s possible on wire. Finally, add in apps, cloud solutions and related management capabilities, and there’s never been a better time than right now to profit from a strategy that reaps the benefits of a mobile workforce—and, really, a mobile organization.
Tags : 
     VMware AirWatch
By: Tenable     Published Date: Feb 05, 2018
"This IDC Technology Spotlight examines the evolution of vulnerability management. By leveraging the cloud and new technologies that deliver greater visibility, organizations can gain an accurate picture of their assets and overall risk posture. This is a critical step toward addressing the current landscape where attackers are using a wide variety of vectors such as mobile, social, and cloud-based attacks to infiltrate organizations and steal data. By reading this report you will get an overview of: - Benefits of cloud-based security and vulnerability management - Challenges of adopting cloud-based vulnerability management - IDC assessment of Tenable.io cloud vulnerability management"
Tags : vulnerability management, analyst report, idc
     Tenable
By: LifeSize, a division of Logitech     Published Date: Jul 07, 2014
Only Lifesize provides an award-winning room video system with best-in-class mobile apps combined with a cloud video service so that everyone gets a connected experience from the meeting room to the office and on the go. Download now to see what some of the top industry reporters, analysts and customers have to say about this new solution from Lifesize.
Tags : lifesize, cloud, video, mobile, apps, connected, cloud solutions, software development
     LifeSize, a division of Logitech
By: LifeSize, a division of Logitech     Published Date: Jul 07, 2014
How we communicate in the business world is changing. Businesses increasingly have more remote workers. Whether working remote fulltime, part-time or just traveling for business, these workers rely heavily on their own mobile devices to stay connected to their teams, as well as to participate in meetings. Now more than ever, remote workers want (and expect) face-to-face interaction—and they want a seat at the meeting. There’s a strong demand for a video conferencing solution that can provide a simple and instant connected experience from the office to the home and on the go. Download now to learn more about cloud video conferencing.
Tags : lifesize, cloud, cloud video, remote, mobile, conferencing, software development
     LifeSize, a division of Logitech
By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Tags : 
     Pega
By: Pega     Published Date: Jun 21, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Tags : 
     Pega
By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Tags : best practices, customer support, business intelligence, business optimization, customer engaement
     Pega
By: AWS     Published Date: May 18, 2018
We’ve become a world of instant information. We carry mobile devices that answer questions in seconds and we track our morning runs from screens on our wrists. News spreads immediately across our social feeds, and traffic alerts direct us away from road closures. As consumers, we have come to expect answers now, in real time. Until recently, businesses that were seeking information about their customers, products, or applications, in real time, were challenged to do so. Streaming data, such as website clickstreams, application logs, and IoT device telemetry, could be ingested but not analyzed in real time for any kind of immediate action. For years, analytics were understood to be a snapshot of the past, but never a window into the present. Reports could show us yesterday’s sales figures, but not what customers are buying right now. Then, along came the cloud. With the emergence of cloud computing, and new technologies leveraging its inherent scalability and agility, streaming data
Tags : 
     AWS
By: BMC Software     Published Date: Jan 31, 2014
Today’s mature cloud-based ITSM solutions can give you the flexibility and agility you need—without sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, you’ll learn why businesses are moving to cloud-based ITSM and the advantages they’ve achieved. Explore how this innovative approach to IT management might be right for your organization. Please download the whitepaper to learn more.
Tags : bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
     BMC Software
By: Epson     Published Date: May 14, 2018
Over the past few years, improvements in mobile devices, Wi-Fi, and cloud computing have made mobile point of sale (POS) solutions e ective and a ordable for businesses of all sizes. Tablets have emerged as the most popular platform for mobile POS solutions, and you may have already heard the buzz about them. There’s a reason for all the hullaballoo. In addition to integrating payments and making retail transactions more e cient than using a traditional electronic cash register (ECR), tablet POS solutions can provide robust management data. A tablet POS solution makes sense for many retailers, particularly if you’re looking to: • replace an ECR or want to have a mobile POS in place on opening day • unlock new pro t-making and cost-saving opportunities • expand your business • keep pace with ever-changing customer expectations Figuring out which tablet POS solution is the best for your business may seem like a huge challenge. But don’t worry. Taking the right approach, by using too
Tags : 
     Epson
By: ASG Technologies     Published Date: Apr 25, 2017
In today’s business model, organizations must provide support and flexibility in addressing the needs of a growing mobile workforce, and interactions with external partners, suppliers, and clients. In short, today’s business model must look beyond corporate walls and extend their business processes and access to business information in an effective, and secure manner regardless of device type. In this way, cloud applications can be leveraged to enhance and extend business processes beyond their corporate walls and support the increasing use of mobile devices. This paper presents the challenges and benefits of implementing an integrated cloud solution that provides the flexibility, agility, and security business organizations need to increase operational efficiency, and responsiveness.
Tags : 
     ASG Technologies
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