reports

Results 1 - 25 of 352Sort Results By: Published Date | Title | Company Name
By: IBM     Published Date: May 16, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift Ė the convergence of physical and digital customer interactions Ė which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
Tags : customer experience, digital perforamnce, it performance, digital experience, digital experience monitoring
     IBM
By: IBM     Published Date: Jul 14, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift Ė the convergence of physical and digital customer interactions Ė which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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     IBM
By: IBM     Published Date: Jul 14, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift Ė the convergence of physical and digital customer interactions Ė which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
Tags : digital interaction, experience design, interactive experience, cross functional collaboration, customer experience, integrated data
     IBM
By: Gigamon     Published Date: Sep 03, 2019
Weíve arrived at the second anniversary of the Equifax breach and we now know much more about what happened due to the August 2018 release of the GAO Report. New information came out of that report that was not well-understood at the time of the breach. For example, did you know that while Equifax used a tool for network layer decryption, they had certificates nine months out of date? This lapse gave the threat actors all the time they needed to break in and exfiltrate reams of personal data. As soon as Equifax updated the certs on their decryption tools, they began to realize what happened. On the heels of the Equifax breach, we are reminded of the importance of efficient decryption for effective threat detection. Thatís more important than ever today; Ponemon Institute reports that 50% of all malware attacks utilize encryption. During this webinar, weíll talk about: -How TLS/SSL encryption has become a threat vector -Why decryption is essential to security and how to effectively pe
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     Gigamon
By: Birst     Published Date: Jul 16, 2013
Birstís Salesforce Reporting and Analytics helps sales managers analyze all of the critical salesforce.com data to uncover insightful pipeline information. Combining sales data with marketing, financial and operational data to obtain a comprehensive view of the pipeline is where Birst excels.
Tags : business intelligence, agile bi, self service bi, bi in the cloud, unified bi, mobile bi, embedded analytics, business analytics
     Birst
By: Workfront     Published Date: Jun 25, 2014
Is your IT organization plagued by overburdened resources, too many meetings and work request interruptions? Download this eBook to learn about 10 problems preventing your IT team from doing their best work and how to solve them. Get the eBook now.
Tags : at task, it organizations, work requests, technology changes, project updates, status reports, project management, enterprise applications
     Workfront
By: AtTask     Published Date: Jul 17, 2014
Rapid changes in both technology and business mean that IT departments are constantly barraged with new projects whether it's writing a web app or implementing new infrastructure for mobile application. It's a challenge just to stay ahead of the curve. This Whitepaper examines the top 10 every day pains that prevent IT managers from getting work done and offers some new and trusted solutions for improving your productivity.
Tags : at task, it organizations, work requests, technology changes, project updates, status reports, project management, enterprise applications
     AtTask
By: Tenable     Published Date: Feb 05, 2018
Ready, set, collaborate, automate Ė a mindset change for strengthening security. Industry research suggests there is significant interest in making DevOps more secure. In fact, Gartner reports "by 2021, DevSecOps practices will be embedded in 80% of rapid development teams, up from 15% in 2017." To help you effectively integrate security into your organizationís DevOps practice, Tenable encourages you to read the Gartner report, ď10 Things to Get Right for Successful DevSecOps.Ē Loaded with specific detailed recommendations, the report covers topics including: - Integrating security and compliance testing seamlessly into DevOps processes - Scanning for known vulnerabilities and misconĀgurations in all open-source and third-party components - Scaling infosec into DevOps by using a security champion model
Tags : secure devops, gartner, analyst report, container security
     Tenable
By: GrapeCity, Inc.     Published Date: Feb 25, 2013
Encouraging self-service BI adoption is both a technical and a human resource effort. This white paper offers a 10-point checklist for improving this process, and includes these questions and more in this easy-to-read white paper.
Tags : ad hoc reporting, ad hoc report designer, self-service bi, business intelligence, reporting, activereports, web-based reporting, mobile bi
     GrapeCity, Inc.
By: InsightSquared     Published Date: May 04, 2016
If you want to improve your sales team's results, you need to start by asking the right questions. Download this new best-practices eBook to learn about the 12 key questions for data-driven Sales Managers. This informative guide will help you: - Determine Key Metrics For Sales Management - Improve Sales Team Productivity - Closed-Won More Deals Download a free copy of "12 Must-Ask Questions for Data-Driven Sales Managers" today.
Tags : salesforce reporting, salesforce analytics, sales analytics, sales reporting, sales pipeline, sales forecasting, pipeline management, sales performance
     InsightSquared
By: Bounty Jobs     Published Date: Oct 14, 2015
The BountyJobs Direct Hire Agency Benchmarking Reports are released twice a year to provide business leaders with key insights into trends and past performance of the agency recruiting marketplace, where companies seek some of the most highly sought-after candidates.
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     Bounty Jobs
By: NAVEX Global     Published Date: Dec 07, 2017
Good analysis and benchmarking of hotline data helps organisations answer crucial questions about their ethics and compliance programme, including: Does our culture support employees who raise concerns? Are our communications with employees reaching the intended audiences and having the desired effect? Are our investigations thorough and effective? Do we need more training? Do we need to review or update our policies? Do employees know about our reporting channels? Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical. This yearís analysis of our EMEA & APAC data from nearly 14,000 ethics and compliance hotline reports revealed key data points that compliance professionals can use to benchmark and assess their programmeís performance, and move toward predictive risk mitigation.
Tags : navex, ethics and compliance software, hotline data, risk mitigation, incident management systems
     NAVEX Global
By: NAVEX Global     Published Date: Jul 17, 2017
The 2017 EMEA & APAC Whistleblower Hotline Benchmark report was produced with data from companies of all sizes and industries across the region. Use the findings to put your companyís whistleblowing report data in context or gain organisational alignment to start your whistleblower programme. Use this report to answer questions like: ē Am I getting too few or too many reports compared to like-sized companies? ē Is my organisation following up on cases in an appropriate timeframe? ē How can I more effectively follow-up on anonymous reports?
Tags : emea, apac, ethics, whistleblowing, incident management, reporting data, case closure, reporting systems
     NAVEX Global
By: NAVEX Global     Published Date: Mar 21, 2018
Good analysis and benchmarking of hotline data helps organisations answer crucial questions about their ethics and compliance programme. Comparing internal data year over year to help answer these questions is important. But getting a broader perspective on how your performance matches up to industry norms is critical. To help, each year NAVEX Global takes anonymised data collected through our hotline and incident management systems to create these reports. This particular report is the second NAVEX Global benchmark report we have published that focuses specifically on the status of ethics and compliance hotline services in the EMEA and APAC regions. This benchmark only takes reporting data from organisations that has its data warehoused in Europeóa subset of the data used in our global hotline report.
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     NAVEX Global
By: MicroStrategy     Published Date: Aug 21, 2019
Ready or not, the future is here. For enterprise organizations, it must be a data-driven one. Whoever can use technology to transform the customer experience, and be the first to discover and deliver on new business models, will be the disruptor. Those who canít, the disrupted in this period known as the ďera of Digital Darwinism.Ē The future belongs to the Intelligent Enterprise which anticipates constantly evolving regulatory, technological, market, and competitive challenges and turns them into opportunity and profit. It delivers a single version of the truth and agility. It connects to any data and distributes reports to thousands. The Intelligent Enterprise goes beyond business intelligence, delivering transformative insight to every user, constituent and partner. Are most organizations there yet? As brands hone and focus their 2020 (and even 2030) vision, MicroStrategy has surveyed 500 enterprise analytics professionals on the state of their organizationís analytics initiatives.
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     MicroStrategy
By: Pindrop Security     Published Date: Sep 24, 2018
With physical and online information security always growing stronger and harder to crack, fraudsters gravitate toward the weakest link in your securityóyour contact center and voice channels. For many years, our annual fraud reports have shown that fraudsters increasingly exploit the phone channel. Fraud rates continue to increase every year, and this year is no different. Between 2016 (1 in 937 calls) and 2017 (1 in 638 calls), the overall voice channel fraud rate increased by 47%, continuing on the upward trend from last year 113% increase.1 From 2013 through 2017 we have seen the fraud rate climb over 350%, with no signs of slowing down. It is important to note, that some verticals (i.e. Retail) experience even higher fraud rates than shown here.
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     Pindrop Security
By: NAVEX Global     Published Date: Jul 31, 2018
Compare your employee reporting metrics and measure your compliance programme & organisational culture against 4.5 million reports. Get answers to questions like: Are your employees likely to speak up? Are there reports of misconduct youíre missing? Does fear of retaliation encourage external reports? NAVEX Global's key findings in the following areas: Report volume Report allegation categories Anonymous vs named reporting Follow up and substantiation rates Case closure times
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     NAVEX Global
By: GoodData     Published Date: Aug 02, 2013
Salesforce provides a tremendous repository of customer information and interactions thatís organized and easily accessed. But thatís not enough! Once you begin to really use it, the questions you ask your salesforce data become more sophisticated. Then you start to uncover holes in your data, reporting strategy and Salesforce analytics itself. Download this white paper for 4 tips that are a surefire way to improve your salesforce analytics.
Tags : sales metrics, how to forecast sales, sales analysis, sales analytics, crm analytics, salesforce reports, salesforce analytics, sales projections
     GoodData
By: SAS     Published Date: Aug 28, 2018
ďUnpollutedĒ data is core to a successful business Ė particularly one that relies on analytics to survive. But preparing data for analytics is full of challenges. By some reports, most data scientists spend 50 to 80 percent of their model development time on data preparation tasks. SAS adheres to five data management best practices that help you access, cleanse, transform and shape your raw data for any analytic purpose. With a trusted data quality foundation and analytics-ready data, you can gain deeper insights, embed that knowledge into models, share new discoveries and automate decision-making processes to build a data-driven business.
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     SAS
By: GrapeCity, Inc.     Published Date: Feb 25, 2013
When it comes to explaining information, this white paper outlines a few basic data visualization tips to improve the impact of visualizations, ensuring that the story in the data is expressed as effectively as possible.
Tags : ad hoc reporting, ad hoc report designer, self-service bi, business intelligence, reporting, activereports, web-based reporting, mobile bi
     GrapeCity, Inc.
By: VisiStat     Published Date: Mar 22, 2007
This report outlines five important "insider" secrets for measuring the effectiveness of your Website, along with tips on how to turn it into a lead generation machine.
Tags : website traffic, visitor tracking, web analytics, web metrics, site analysis, online marketing, site management, increase sales
     VisiStat
By: GrapeCity, Inc.     Published Date: Feb 25, 2013
Since business-wide deployment of ad hoc reporting tools can be a resource-intensive process, this white paper offers five-step roadmap of evaluation steps to help fully assess the quality of the products under consideration.
Tags : ad hoc reporting, ad hoc report designer, self-service bi, business intelligence, reporting, activereports, web-based reporting, mobile bi
     GrapeCity, Inc.
By: Salesforce.com     Published Date: Sep 16, 2013
Picking up the phone is not only one of the best ways to connect with customers, itís one of the best prospecting tools you can have in your arsenal. Itís the way to take the lead. and succeed. Product Features: ē Best practices to prepare for a call ē How to efficiently organize your sales team ē Tips on how to make a connection every time ē A list of external resources for further study Download now.
Tags : sales metrics, how to forecast sales, sales analysis, sales analytics, crm analytics, salesforce reports, salesforce analytics, sales projections
     Salesforce.com
By: Prophix     Published Date: Apr 24, 2013
Another quarter-end. You know what that meansómasses of data to analyze, complex reports to generate, and a looming deadline. This white paper offers valuable tips and tricks to accelerate your companyís reporting and analysis.
Tags : data, analytics, efficiency, accounting, finance, data
     Prophix
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