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By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
Tags : crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
     Oracle
By: Macquarie Telecom     Published Date: Mar 30, 2015
This paper will help you to understand the importance of creating a DRP for your company. This is a critical step in preparing for disaster, improving employee response, reducing downtime, and quickly returning to normalcy.
Tags : disaster recovery, risk reduction, disaster recovery plan, drp, how to create an effective drp, write a drp, steps to write a formal drp
     Macquarie Telecom
By: Yotpo     Published Date: Aug 12, 2015
In the crowded eCommerce space, everyone’s looking for an upper hand to gain traffic and customers. We’re going to let you in on a little marketing secret that high-performing eCommerce stores know: Adding just one type of UGC to your marketing toolkit can significantly improve all your existing efforts and increase the amount of high-quality new and returning traffic for your store.
Tags : yotpo, ecommerce, ugc, high quality traffic, marketing solutions, ecommerce solutions
     Yotpo
By: HPE     Published Date: Nov 05, 2014
IDC conducted a study of eight medium-sized to large organizations that had deployed an HP Networking infrastructure to determine the return on investment (ROI) associated with their implementation.
Tags : networking porfolio, delivering roi, business value, computing, manageability, wire management, networking infrastructure, return on investment
     HPE
By: VMware     Published Date: Apr 11, 2011
Maximize the return on your VMware virtualization investment. With HP and VMware solutions, you can simplify, optimize, and save in your VMware environment with the right infrastructure to store, protect, and manage your virtual servers, desktops, and data.
Tags : vmware, vmware, storagework, virtualization, automation
     VMware
By: Oracle Corporation     Published Date: May 11, 2012
This white paper demonstrates how the increased power of having metrics and analytic insight can align core HR business processes with organizational goals and strategies to ensure organizations make the right business decisions today for tomorrow.
Tags : oracle, busines intelligence, business intelligence applications, bi applications, bi apps, 11g, cross-value, decision
     Oracle Corporation
By: CheckPoint HR     Published Date: May 16, 2013
At CheckPoint HR, we've worked with hundreds of small to medium-sized companies. By finding and eliminating unneeded expenses, HR can return money to the business. This white paper identifies the keys for doing so.
Tags : checkpoint hr, hr spend, hr expenses, human resources, hr costs, hr spend optimization
     CheckPoint HR
By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
Enterprises are looking to innovations like big data, cloud-based services and mobile apps to improve decision making and accelerate business results. But legacy IT implementations—independent compute, storage and networking platforms, veneered with a hypervisor— often can’t deliver on the increased agility, scalability and price performance demands of this new era of IT.
Tags : information technology, networking platforms, return on investment, cloud-based services, mobile apps
     Hewlett Packard Enterprise
By: LogLogic     Published Date: Mar 15, 2012
IANS CUSTOM RESEARCH AND INFORMATION SECURITY INVESTMENT ANALYSIS (ISIA) REPORT on Log data management and compliance products
Tags : log management, siem, big data, storage, sem, pci compliance, it operations, data storage
     LogLogic
By: IBM     Published Date: Sep 30, 2015
Online shopping trends and best practices to maximize holiday returns.
Tags : mobile traffic, trends, best practices
     IBM
By: IBM     Published Date: Jan 12, 2016
With the holiday season right around the corner, it's time for retailers to take a closer look at the strategies that can ensure success to uncover any potenital roadblocks on the horizon. Read the report to get the latest online shopping trends and best practices to maximize holiday returns.
Tags : mobile traffic, trends, best practices
     IBM
By: IBM     Published Date: Oct 24, 2012
IBM's report of the industry benchmark analysis and the best practices guide to maximize holiday returns.
Tags : ibm, emm, enterprise marketing management, marketing research, shopping season, holiday, e-commerce
     IBM
By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
Tags : ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes
     IBM
By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
Tags : ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes
     IBM
By: IBM     Published Date: Oct 10, 2013
IBM MobileFirst is designed to enable organizations turn their interactions into an opportunity to drive return on engagement and investment. IBM combines deep industry expertise with mobile, analytics, cloud, social and security technologies. This can help enterprises capture new markets, efficiently extend their businesses to mobile employees, customers and business partners and maintain the integrity of their assets.
Tags : ibm, mobilefirst, business in motion, mobile enterprise, user interactions, return on engagement, return on investment, roi
     IBM
By: IBM     Published Date: Mar 17, 2009
IBM and PTC, leaders in product development and innovation, are offering joint solutions that combine our expertise and technology to fully support cross-enterprise product development optimization. Together, we enable companies to meet time-to-market, cost-reduction and quality requirements, in an ever-increasing, complex global marketplace.
Tags : ibm, ptc, telelogic, product development, product innovation, joint solutions, product lifecycle management plm, return on investment
     IBM
By: IBM     Published Date: Jul 13, 2017
IBM has a unique position in the marketplace, with cognitive platforms and services, industry-specific offerings and expert consulting to support electronics companies. To understand how the electronics industry is applying cognitive computing to manufacturing, the IBM Institute for Business Value surveyed 140 electronics executives around the world and across all industry subsectors. We found that a core group of early adopters has kicked off a new generation of production success with cognitive manufacturing and show greater returns on investment (ROI) with increased productivity. Our analysis answers some important questions.
Tags : ibm, consulting, cognitive, electronic manufacturing, roi, increased productivity, cognitive manufacturing
     IBM
By: IBM     Published Date: Oct 01, 2012
An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment.
Tags : server infrastructure, data center, power and cooling, server transition, virtualization
     IBM
By: IBM     Published Date: Sep 10, 2009
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
Tags : ibm, tivoli, netcool, roi, future proofing, data integration, operations productivity, cost reduction
     IBM
By: IBM     Published Date: Jan 09, 2014
Buy-and-hold strategies can actually add costs to the datacenter, as systems age in place. Not only do hardware maintenance and software maintenance fees rise, over time – but the aging of applications also costs the organization money. Investing in a transition from POWER5 to POWER7 resulted in a return on investment (ROI) of more than 150 percent over three years. An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment. IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004. When comparisons to the succeeding generation of POWER7 are made, customers have found that the increase in scalability and performance of POWER7 systems, combined with a reduction in server ""footprint""
Tags : power7, power system, power cooling, power5 based, workload consolidation, power processors, server infrastructure power7 system, ibm
     IBM
By: IBM     Published Date: Jun 08, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. These organizations reported achieving strong value with IBM Sterling B2B Integration Services, and IDC projects that their investment will yield an average three-year return on investment (ROI) of 308%, or more th
Tags : digital transformation, b2b integration, idc, ibm
     IBM
By: Red Hat     Published Date: Feb 25, 2019
Red Hat can help you deliver 348% ROI and achieve agile, high-performing infrastructures Linux® has become the standard operating system for cloud infrastructure as well as the preferred delivery vehicle for modern applications. This is, in part, thanks to it being reliable environment that offers scale, security, and robust application support. Red Hat® Enterprise Linux expands on this trust and credibility by offering a supported, hardened, enterprise environment that delivers on more efficient operational costs, better reliability and availability, and better scalability. These translate into a better return on investment (ROI) for our enterprise customers. IDC’s study, “The Business Value of Red Hat Enterprise Linux,” interviewed 12 organizations to see how they’re using Red Hat Enterprise Linux to support their business operations. These organizations reported that Red Hat provides a cost-effective, efficient, and reliable operating environment. There’s a lot to gain with Red H
Tags : 
     Red Hat
By: Forcepoint     Published Date: Jun 06, 2019
In a recent study, IDC analyzed the business value and benefits of supporting network operations with Forcepoint NGFW solutions. The research included interviews with eight organizations relying upon Forcepoint’s NGFW to connect and protect their networks and business operations. IDC created a model based upon their analysis to identify the costs and real benefits of deploying Forcepoint NGFW. The highlights of this analytical model are captured in their Business Value Snapshot; and the complete results are available for download now in the IDC Quantifying the Operational and Security Results of Switching to Forcepoint NGFW Whitepaper. Download the Snapshot now Download the IDC Whitepaper now to learn how the eight organizations surveyed realized improved efficiency, availability and security with Forcepoint NGFW, as well as a return of cost in only seven months and an average 5-year ROI of 510%.
Tags : 
     Forcepoint
By: IBM     Published Date: Sep 27, 2013
Buy-and-hold strategies can actually add costs to the datacenter, as systems age in place. Not only do hardware maintenance and software maintenance fees rise, over time – but the aging of applications also costs the organization money. Investing in a transition from POWER5 to POWER7 resulted in a return on investment (ROI) of more than 150 percent over three years.An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment. IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004. When comparisons to the succeeding generation of POWER7 are made, customers have found that the increase in scalability and performance of POWER7 systems, combined with a reduction in server "footprint" size and overall electrical requirements, resulted in significant reductions in ongoing costs, or opex, per 100 end users supported.
Tags : 
     IBM
By: IBM     Published Date: Jan 02, 2014
Buy-and-hold strategies can actually add costs to the datacenter, as systems age in place. Not only do hardware maintenance and software maintenance fees rise, over time – but the aging of applications also costs the organization money. Investing in a transition from POWER5 to POWER7 resulted in a return on investment (ROI) of more than 150 percent over three years.An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment. IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004. When comparisons to the succeeding generation of POWER7 are made, customers have found that the increase in scalability and performance of POWER7 systems, combined with a reduction in server "footprint" size and overall electrical requirements, resulted in significant reductions in ongoing costs, or opex, per 100 end users supported.
Tags : ibm, idc, server transition, server alternatives, business value, operating costs, hardware platforms, server life cycles
     IBM
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