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By: SAS     Published Date: Mar 06, 2018
The Connected Customer is an individual who is intimately connected to the data, outcomes, decisions, and staff associated with any relationship to an organization. This intensely personal connection is not just a matter of the most recent transaction, but represents a combination of connected data, connected analytics, and collaborative decisions associated with improving the customer’s relationship with the organization over time. In this report, Blue Hill explores the key traits associated with supporting the Connected Customer through the Internet of Things, and provides guidance on why the Internet of Things will be essential across the general business landscape
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     SAS
By: Fiserv     Published Date: Jul 09, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
Tags : cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation, automated cash reconciliation, automated vault, cash counting, cash automation system, cash deposits, cash recycler, cash dispensers, cash drawer, point of sale
     Fiserv
By: Fiserv     Published Date: Aug 23, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
Tags : cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation, automated cash reconciliation, automated vault, cash counting, cash automation system, cash deposits, cash recycler, cash dispensers, cash drawer, point of sale
     Fiserv
By: Red Hat     Published Date: Nov 08, 2017
Accelerated digital transformation places new demands on business. To stay competitive, organizations must quickly adapt their business models and processes. Business process management (BPM), business rules management (BRM), and mobile applications are increasingly important to many business transactions—from customer-facing to business-to-employee (B2E) and business-to-business (B2B) interactions.
Tags : digital transformation, business process management, business rules management, mobile applications, application programming interfaces
     Red Hat
By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Tags : live person, chat software
     Live Person
By: Live Person     Published Date: Jan 22, 2007
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Tags : email marketing, liveperson, live chat, chat, customer loyalty, live person, customer support, service management, collaboration, customer experience management, customer relationship management, crm, tech support
     Live Person
By: dynatrace     Published Date: Feb 01, 2013
This paper describes how Compuware dynaTrace, part of the Compuware APM solution, bridges the gap between business and IT by bringing together Business Transaction Management (BTM) and Application Performance Management (APM) in a single system.
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     dynatrace
By: Comcast Business     Published Date: Apr 14, 2016
The financial industry is facing unprecedented market disruption. Technology is changing the way institutions and consumers alike consider and conduct transactions, expanding the breadth of opportunity on both sides of the counter.
Tags : comcast, banking, finance, comcast business, market disruption, financial transaction
     Comcast Business
By: Comcast Business     Published Date: Jul 08, 2016
The financial industry is facing unprecedented market disruption. Technology is changing the way institutions and consumers alike consider and conduct transactions, expanding the breadth of opportunity on both sides of the counter.
Tags : comcast, banking, finance, comcast business, market disruption, financial transaction
     Comcast Business
By: MuleSoft     Published Date: Jan 16, 2018
“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands. In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain. Download this eBook to learn: How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leverag
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     MuleSoft
By: MuleSoft     Published Date: Nov 27, 2018
“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands. In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain. Download this eBook to learn: How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leverag
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     MuleSoft
By: Symantec     Published Date: Dec 04, 2014
SSL Certificates have been in use for almost 15 years, and they continue to serve a vital role in protecting data as it travels across the Internet and other networks. From online financial transactions to e-commerce to product development, SSL Certificates make it possible for users around the world to communicate sensitive information with the confidence that it is safe from malicious hackers. The Internet has evolved in innumerable ways over the past decade and a half; so why do SSL Certificates continue to instill trust? Simply put, SSL Certificates are very effective in protecting data in transit. Yet, customers transacting on websites and systems that are protected by SSL security still face serious threats . One key reason for this danger: poor SSL Certificate management. Enterprises with hundreds of SSL Certificates from several different providers could lose track of certificates in their environment. This white paper will present the pitfalls associated with poor SSL Certificate management, why they are potentially dangerous to the enterprise, and how enterprises can keep track of SSL Certificates effectively.
Tags : ssl, ssl certificates, business continuity, breach protection, protection, e-commerce, malicious hackers, security
     Symantec
By: Wipro     Published Date: May 03, 2011
What sets the truly innovative and efficient companies apart is the way they put the underlying transaction data to use. Efficient and imaginative use of the data gives remarkable insights into the way the company conducts bu
Tags : business intelligence, insurance, business transformation
     Wipro
By: CA Technologies     Published Date: Jul 20, 2017
Mainframes continue to provide high business value by combining efficient transaction processing with high-volume access to critical enterprise data. Business organizations are linking mobile devices to mainframe processing and data to support digital applications and drive business transformation. In this rapidly growing scenario, the importance of providing excellent end-user experience becomes critical for business success.This analyst announcement note covers how CA Technologies is addressing the need for providing high availability and a fast response time by optimizing mainframe performance with new machine learning and analytics capabilities.
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     CA Technologies
By: SAP     Published Date: Jul 17, 2012
Relational database management systems (RDBMSs) are systems of software that manage databases as structured sets of tables containing rows and columns with references to one another through key values. They include the ability to optimize storage, process transactions, perform queries, and preserve the integrity of data structures. When used with applications, they provide the beating heart of the collection of business functions supported by those applications. They vary considerably in terms of the factors that impact the total cost of running a database application, yet users seldom perform a disciplined procedure to calculate such costs. Most users choose instead to remain with a single vendor's RDBMS and never visit the question of ongoing hardware, software, and staffing fees.
Tags : sap, infrastructure, database, data management, white paper, management, storage, business functions
     SAP
By: Availity     Published Date: Aug 08, 2013
Carolinas HealthCare System was growing, and as claim volumes mounted, claim error rates doubled. Find out how they recovered $8 million, brought claim edit backlog to zero, and reduced claim edits by 97 percent.
Tags : accounts receivable, revenue cycle, revenue cycle management, billing practices, claim denial, electronic claim submission, cbo, blue cross and blue shield, realmed, availity, practice billing, health plans, eligibility and benefits, denial management, health network, clearinghouse, denials, claims, transactions, hipaa
     Availity
By: Cohesity     Published Date: Aug 21, 2018
WestLotto is Germany’s largest lottery provider and the control centre for the transnational lottery Eurojackpot including 18 European countries. The company has been in operation for more than 60 years. The 350 employees at the WestLotto headquarters in Münster look after more than 3,300 sales outlets and the internet gaming platform “westlotto.de”. These sales channels offer lottery products such as LOTTO 6aus49, instant lotteries and the Eurojackpot. In 2017, WestLotto processed nearly 187 million game transactions.
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     Cohesity
By: Cohesity     Published Date: Aug 24, 2018
WestLotto is Germany’s largest lottery provider and the control centre for the transnational lottery Eurojackpot including 18 European countries. The company has been in operation for more than 60 years. The 350 employees at the WestLotto headquarters in Münster look after more than 3,300 sales outlets and the internet gaming platform “westlotto.de”. These sales channels offer lottery products such as LOTTO 6aus49, instant lotteries and the Eurojackpot. In 2017, WestLotto processed nearly 187 million game transactions. Download this case study to find out how WestLotto reduced backup and recovery times by up to 98% with Cohesity’s hyperconverged secondary storage system.
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     Cohesity
By: Fiserv     Published Date: Jul 09, 2018
Cash may be popular with consumers, but it often presents challenges and extra costs for retailers. Manually handling, counting, reconciling and depositing cash every day, or multiple times a day, can be expensive. Smart safe technology and automated cash handling can help and benefit all areas of your business – from Finance to Operations to Loss Prevention – but, more importantly, your customers. Read this eBook to learn the four key benefits of automated cash handling: • Maximize your cash flow • Gain more flexibility with open systems • Reduce shrinkage and reconciliation • Care for customers instead of counting cash
Tags : cash automation, smart safe, cash handling, cash-in-transit, cash management, cit, cash vault, cash counting, cash reconciliation, cash transaction, fraudulent currency, counterfeit detection, counting errors, shrinkage, reconciliation
     Fiserv
By: IBM     Published Date: Aug 06, 2012
With customer analytics-including predictive analytics, social analytics, business intelligence, and decision management-companies are empowered to improve the customer experience and maximize business outcomes by being proactive, rather than reactive. Comments made in social channels about a perceived problem with a checkout tool on a company's website, for example, can alert company decision-makers about a potential issue before it hits the contact center.
Tags : customer analytics, loyalty, profitability, revenue, ibm, transaction data, customer survey data, demographics, contact center, customer behavior, decision-makers, integrate, granular attributes, predictive analytics, life-stage changes, enterprise applications, data management
     IBM
By: IBM     Published Date: Mar 18, 2015
While we predict a burgeoning market for payment services hubs, we see a growing market for payment frameworks. Celent has often said that, in most instances, moving to a single hub is perhaps the aspirational goal, but is unlikely to be the short-term answer. Celent believes that, for many banks, a combination of a hub and a framework may be the right solution.
Tags : financial institution support, bank payment technology, ibm, burgeoning market, payment services hubs
     IBM
By: OpenText     Published Date: Aug 19, 2014
A lot of talk is in the marketplace about enterprise software deployment models: on-premises, cloud, hybrid, managed/hosted. The conversation is an important one for every enterprise as it considers enterprise applications. This document is designed to help you evaluate the available deployment options for enterprise fax solutions. It includes easy-to-follow tables that will allow you to build selection criteria based on your organization’s requirements and needs.
Tags : opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents, enterprise applications
     OpenText
By: OpenText     Published Date: Aug 19, 2014
A lot of talk is in the marketplace about enterprise software deployment models: on-premises, cloud, hybrid, managed/hosted. The conversation is an important one for every enterprise as it considers enterprise applications. This document is designed to help you evaluate the available deployment options for enterprise fax solutions. It includes easy-to-follow tables that will allow you to build selection criteria based on your organization’s requirements and needs.
Tags : opentext, fax, document delivery, workflow improvements, automation systems, transactional paper documents, enterprise applications
     OpenText
By: QTS Data Centers     Published Date: Mar 31, 2015
To keep pace with new business demands, rising customer expectations, and emerging technologies, IT leaders are realizing an important opportunity: infrastructure outsourcing. These services, including colocation, hosting, and cloud computing, give IT organizations the flexibility and agility to better serve the needs of the business.
Tags : qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders, it management
     QTS Data Centers
By: DocuSign     Published Date: Mar 23, 2016
Discover how to move past the organizational bottlenecks and build a strong business case for further digitization as a competitive advantage with all the vital benefits DocuSign + Office 365 solution delivers. Download this white paper to learn more about DocuSign and Microsoft Office 365 solution for human resources and how you can reduce the time needed to complete business transactions by automating workflow to ensure transactions are safe and secure.
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     DocuSign
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