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IBM Business Analytics for telcos

IBM Software

Leverage business intelligence, performance management and predictive analytics to increase revenue and improve operations. Read this white paper to learn how to predict and prevent subscriber churn—while attracting new customers; leverage dashboards and scorecards to analyze financial and operational performance; optimize customer service and call center operations with dashboards and alerts; analyze cross-platform advertising performance to drive new revenue streams; and improve asset utilization and optimize related labor costs

Tags : ibm cognos, business analytics, performance management, predictive analytic, customer service, call center operation, telecommunications service providers

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Published:  Nov 04, 2010
Length:  10
Type:  White Paper