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Bridging the Value Gap Between IT and Business

By: IBM
IBM

Why is it that business and IT teams always seem to be at odds with one another? In this IBM white paper, Macehiter Ward-Dutton, specialists in IT business alignment, give a step-by-step explanation of how to make long-term improvements in the relationship between business and IT.

Tags : application development, infrastructure management, slm, sla, service level, service management, ibm, it management


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Published:  Feb 25, 2008
Length:  20
Type:  White Paper