> White Papers > Bomgar > Quick Guide to Driving Business Value from ITIL Initiatives
 

Quick Guide to Driving Business Value from ITIL Initiatives

By: Bomgar
Bomgar

Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.

Tags : service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil, bomgar


* Please enter your email address and click the Download Now button to download the white paper.

 Email this page
Published:  Mar 04, 2008
Length:  3
Type:  White Paper