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Insights to Accelerate Services Growth

Oco, Inc.

As a Services Executive are you struggling with questions regarding what to measure, how to effectively engage with your customers, and what information should be leveraged and shared with service-chain partners and customers? Leading edge organizations are making tools and data available to their suppliers and customers with aggregated information from multiple data systems. Service-chain partners and customer personnel can now see the same views of service performance and activity. This is the next frontier to creating customer "stickiness" and business growth.

Tags : business analytics, oco, service management, analytical applications, dashboard, analytic, growth, data management

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Published:  Jun 24, 2008
Length:  10
Type:  White Paper