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Seven Ways ITIL Can Help You in an Economic Downturn.

BMC ESM

IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress.

Tags : itil, it infrastructure library, bmc, bmc software, it environment, integration, business objectives, configuration management database, cmdb, business service management, bsm, mean time to repair, mttr, roi and value on investment, voi


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Published:  Jul 22, 2009
Length:  4
Type:  White Paper