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Good To Great IT


Peters' and Waterman's well-known book 'In Search of Excellence', a study of some of the most well-managed companies in the United States at that time, was one of the best-known business books of the 1980s. In the book, the authors identified eight common themes which they argued were responsible for the success of the included corporations. These attributes included hands-on management, centralized values accompanied by entrepreneurial productivity, and focusing on the core business (sticking to the knitting). While the key elements of successful organizations in 1982 are still relevant today for ongoing prosperity and longevity, the connection between the effective and targeted use of IT to support business goals and organizational success was noticeable by its absence.

Tags : itsm, it service management, it management, business management, avocent, landesk, survey, cio, best practices

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Published:  Mar 23, 2009
Length:  12
Type:  White Paper