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The Agile Service Operation Embraces Technology


Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.

Tags : customer experience, customer service, productivity, sales automation, marketing automation, messaging, servicepower, service chain, branding

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Published:  Jul 03, 2007
Length:  6
Type:  White Paper