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Lean Inventory Levels Resulting in Improved Customer Satisfaction

By: Infor
Infor

A fast-growing supplier, NEI's delivery performance was declining, creating a significant problem with past-due shipments, even though the company had an excess of finished goods. Access this case study to learn about how they addressed their challenges.

Tags : productivity, supply chain management, scm, product lifecycle management, enterprise resource planning, erp, customer service, customer satisfaction, business process management, customer experience management, best practices, manufacturing, infor


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Published:  Feb 27, 2007
Length:  2
Type:  Case Study